Fraud Prevention Strategy Analyst

2 weeks ago

Phoenix, Arizona, United States City National Bank Full time
FRAUD STRATEGY ANALYST 1LOD

WHAT IS THE OPPORTUNITY?

The Non-Card Fraud Strategy Analyst plays a crucial role in the Bank's initiatives for fraud prevention and risk management, focusing on identifying and reducing both the Bank's and our clients' exposure to potential fraudulent activities. This position collaborates closely with the Fraud Strategy Lead and is tasked with assessing client and situational/threat trends across various payment types, divisions, fraud schemes, and other pertinent metrics. The Analyst must possess the ability to recognize current or emerging risks and devise comprehensive control strategies to mitigate these threats. Additionally, the Analyst will leverage analytics to pinpoint gaps, risks, and issues to enhance fraud mitigation performance.

Banking and Investment Services Division
The Banking and Investment Services Division is pivotal in shaping the strategic vision and execution of all banking operations. Our servicing and operations professionals work in close partnership with all lines of business to perform essential functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while actively identifying and mitigating risks throughout the organization. Our goal is to redefine and enhance an integrated support model through automation and advanced digital technologies, ensuring an exceptional experience for our clients and businesses.

Key Responsibilities
  • Planning: Assist in evaluating current and upcoming threats, identifying control environments and opportunities, and collaborating with product, technology, and operations teams to develop a strategic roadmap.
  • New Product Assessment and Business Enablement: Collaborate with business and product stakeholders as part of a project team to ensure secure product rollouts.
  • Risk Assessment: Partner with the Fraud Strategy Lead to conduct Fraud Risk Assessments, ensuring vulnerabilities are identified and mitigated.
  • Execution: Take full ownership of identified fraud risks and operational metrics reporting. Utilize data to detect current, historical, and emerging risks across accounts, channels, and products. Extensive experience in data analytics is essential to effectively mitigate non-card fraud while fostering optimal customer experiences.
  • System Evaluation: Work with the Fraud Rules Strategy team to assess risks related to system rule efficiency and effectiveness.
  • Communication: Clearly convey fraud trend recommendations to stakeholders, including leadership across various groups, to ensure alignment.
Essential Qualifications
  • Bachelor's Degree or equivalent experience.
  • A minimum of 5 years in fraud prevention and detection within a fintech or banking environment.
  • At least 3 years of hands-on experience with fraud data, proficient in SQL/Python and Excel, with the ability to guide an analytical team.
Skills and Competencies
  • Preferred degree in Statistics, Mathematics, Operations Research, or a related analytical discipline.
  • Ownership Mindset: Demonstrated initiative and passion for enhancing fraud security and customer experience.
  • Leadership Traits: Ability to advocate for and drive initiatives to completion with professionalism and cooperation.
  • Team Collaboration: A strong team player with collaborative skills.
  • Hands-On Approach: Proficiency in writing SQL code, building business cases in Excel, and creating presentations.
  • Business Acumen: Strong strategic thinking, prioritization skills, and a results-oriented mindset.
  • Problem-Solving Skills: Capacity to identify root causes and develop impactful solutions.
  • Familiarity with new digital applications such as real-time payments, virtual cards, etc.
  • Quantitative and Analytical Skills: Ability to analyze patterns and trends, perform risk-reward trade-off analyses, and create presentations for stakeholder engagement.
Compensation

Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This position is eligible for bonuses and/or commissions.

Benefits and Perks

At City National, we are committed to excellence in all aspects, including the benefits and perks we provide to our colleagues.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer dedicated to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law.

ABOUT CITY NATIONAL

We operate on the principle that business is personal. Since our inception, we have consistently gone above and beyond to support our clients, colleagues, and community. Founded in 1954 by entrepreneurs for entrepreneurs, City National Bank continues to uphold a legacy of integrity, community, and exceptional client relationships. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

#LI-ST1

#CA-ST

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