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Fraud Prevention Strategy Analyst
2 months ago
FRAUD STRATEGY ANALYST 1LOD
WHAT IS THE OPPORTUNITY?
The Fraud Strategy Analyst plays a crucial role in the Bank's initiatives for fraud prevention and risk management, aimed at identifying and reducing both the Bank's and our clients' vulnerability to fraudulent activities. This Analyst collaborates with various Fraud partners and is tasked with assessing fraud patterns across different payment methods, business lines, fraud schemes, and channels. The individual should possess the ability to pinpoint existing or potential risks and devise suitable controls to address these threats. A strong aptitude for data analysis and the ability to provide data-driven insights for enhancing the control framework is essential.
Banking and Investment Services Division
The Banking and Investment Services division is pivotal in steering the strategic vision and execution of all banking operations. Our servicing and operations professionals work closely with all business lines to perform essential functions, including client and deposit servicing, contact center operations, payment processing, and trade and lending operations, while continuously identifying and mitigating risks throughout the organization. These professionals aim to transform and define an integrated support model through automation and advanced digital technologies, ensuring an exceptional experience for our clients and businesses.
Key Responsibilities
+ Data-Driven Control Enhancements: Utilize data to identify current and emerging risks and design effective fraud control enhancements.
+ Collaboration with Internal Fraud Teams: Partner with internal data science and fraud rules teams to ensure that recommended solutions effectively mitigate fraud while preserving a robust client experience. Additionally, coordinate with internal fraud operations teams to ensure that planned control enhancements do not compromise service level agreements or operational capacity.
+ Stakeholder Engagement: Collaborate with business, product, or channel owners to raise awareness of fraud risks and promote the adoption of fraud controls that align with risk appetite and client experience expectations. Clear communication of fraud trends and solutions is vital, with key stakeholders including business, technology, and risk partner teams.
+ Risk Assessment Support: Assist in conducting fraud risk assessments for new or existing products and channels to ensure vulnerabilities are identified and appropriate mitigation steps are taken.
+ Fraud Metrics Reporting: Develop, distribute, and present fraud metrics that enhance understanding of risk and the effectiveness of implemented solutions.
Qualifications
+ Bachelor's Degree or equivalent experience.
+ A minimum of 5 years of experience in developing fraud mitigation strategies, collaborating with data science, technology, and operations partners to design and implement solutions, or at least 7 years of experience in core consumer and commercial banking payment products and operations.
+ Strong analytical skills and excellent data manipulation capabilities in Excel.
+ Effective verbal communication skills with the ability to influence team members and stakeholders.
Preferred Qualifications
+ Experience in banking or fintech fraud management.
+ Proficiency in major banking fraud technology tools, systems, and vendors.
+ Background in fraud operations, including resolving client concerns via phone, managing fraud alerts, or designing fraud operational procedures.
+ Familiarity with Salesforce.
+ Some experience in accessing and manipulating data using SQL or Python.
Skills and Knowledge
+ Ownership Mindset: A high degree of initiative and a passion for enhancing fraud security and customer experience.
+ Leadership Qualities: Ability to advocate for and drive initiatives to completion with professionalism, confidence, and collaboration.
+ Team Collaboration: A collaborative team player.
+ Business Acumen: Strong business insight, including the ability to think strategically, frame for success, and execute tactically; prioritize work effectively; and deliver results over various timeframes.
+ Problem-Solving Skills: Ability to identify root causes of problems and determine solutions that will yield maximum impact.
+ Payments Expertise: Experience with emerging digital applications such as real-time payments, mobile wallets, virtual cards, etc.
Compensation
Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This position is eligible for bonuses and/or commissions.
Benefits and Perks
At City National, we strive to excel in all aspects, including the benefits and perks we offer our colleagues.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law.
ABOUT CITY NATIONAL
We operate on the principle that business is personal. Since our inception, we have consistently gone above and beyond to support our clients, colleagues, and community. Founded in 1954 by entrepreneurs for entrepreneurs, City National Bank continues to uphold a legacy of integrity, community, and exceptional client relationships at the core of our operations. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.
