Business Intelligence Manager

4 days ago


Miami, Florida, United States OneSpaWorld Full time
Job Title: Business Intelligence Manager

OneSpaWorld is seeking a highly skilled Business Intelligence Manager to lead a team of insights analysts in identifying business opportunities through analytics. The ideal candidate is a strategic thinker with management experience capable of leading a team to identify trends and develop actionable insights to drive decision making for both business and technical stakeholders within the organization.

Key Responsibilities:
  • Manage and mentor a team of insights analysts, providing guidance and strategic focus while ensuring projects and insights are delivered on time.
  • Meet with Cruise Line and Modality Directors weekly to deliver timely insights, providing context to drive business decisions in areas such as pre cruise, onboard revenue, staffing, strategic initiatives, and supply chain.
  • Support business initiatives by identifying strengths and weaknesses through ad hoc analysis of sales data pertaining to specific brands, providing insight and recommended solutions.
  • Preparation of written analytics and PowerPoint decks, as required to make recommendations that are supported by insights, metrics, trends, financials, and other reporting.
  • Using various BI reporting tools, efficiently analyze large volumes of data, quickly draw insights, and present clear and concise recommendations of results leveraging your visualization, data storytelling and communication skills.
Requirements and Qualifications:
  • Bachelor's degree in a quantitative or business discipline
  • A minimum of 3 years of experience in an analytics or BI team management role
  • Excellent written and oral communication skills
  • Excellent listening and interpersonal skills
  • Highly self-motivated and directed with keen attention to detail and natural curiosity
  • Experience with reporting and database tools. Required: Excel (pivot tables, lookups, charting, and complex linked workbooks) and SQL. Experience with Qlik Sense is a plus
Style and Culture:

Nurture Employees Play as a team Find a Way or Make One Do the Right Thing Better Tomorrow Than Today Open and Honest Communication Pay It Forward Walk the Talk

OneSpaWorld offers a competitive compensation package including a base salary, annual bonus and an excellent benefits package including Medical, Dental, Vision, Paid Time Off and a 401(K) with a company match



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