Front Office Representative

3 days ago


Dallas, Texas, United States Warwick Hotel Full time
Front Office Agent

At the Historic Warwick Melrose Hotel, we're seeking a dedicated and customer-focused individual to join our front office team. As a Front Office Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Attend to guests' needs, including registration, checkout, and cashiering.
  • Greet and welcome guests upon arrival, registering them into the computer and verifying their reservation and credit information.
  • Provide outstanding customer service and name usage in guest interactions.
  • Accept payment for guests' accounts and maintain a house bank.
  • Book reservations for guests and possess knowledge of the hotel's services and facilities.
Requirements:
  • Ability to speak, read, write, and understand English.
  • General knowledge of the city and its attractions.
  • Extensive knowledge of the hotel and its services.

We offer a competitive benefits package, including medical, dental, and vision insurance, as well as free parking and a meal. If you're passionate about delivering exceptional service and have a passion for hospitality, we encourage you to apply.



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