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Senior Director of Commercial Operations

4 weeks ago

Redwood City, California, United States Element Science Inc Full time
Job Title: Senior Director, Commercial Operations

Element Science, Inc. is a medical device and digital health company focused on developing innovative solutions at the intersection of clinical-grade wearables, machine learning algorithms, and lifesaving therapies to address leading causes of death and hospitalization in patients with heart disease.

Job Summary:

The Senior Director, Commercial Operations will oversee all aspects of the supply chain function within a Durable Medical Equipment (DME) environment, with a particular focus on Reverse Logistics, Sales and Operations Planning (S&OP), and Inventory Management.

Key Responsibilities:

  • Develop and execute supply chain strategies that support the company's overall business objectives.
  • Provide leadership and direction to the supply chain team, fostering a culture of continuous improvement and operational excellence.
  • Oversee all aspects of reverse logistics, including product returns, refurbishments, recalls, and disposal.
  • Develop and implement efficient processes for handling returned products to minimize costs and maximize recovery value.
  • Lead the S&OP process, ensuring alignment between sales forecasts, production planning, and inventory management.
  • Collaborate with cross-functional teams to balance supply and demand, optimize inventory levels, and improve service levels.
  • Develop and implement inventory management strategies to ensure optimal stock levels, minimize excess inventory, and avoid stockouts.
  • Utilize advanced inventory management techniques and technologies to enhance inventory accuracy and visibility.
  • Ensure all supply chain activities comply with relevant regulatory requirements and quality standards.
  • Implement robust quality assurance processes to maintain high standards of product quality and safety.
  • Identify and implement process improvements to enhance supply chain efficiency and reduce operational costs.
  • Utilize data analytics and key performance indicators (KPIs) to monitor and improve supply chain performance.
  • Establish and maintain strong relationships with key suppliers and vendors.
  • Negotiate contracts and agreements to secure favorable terms and conditions.
  • Build and develop a high-performing supply chain team through effective hiring, training, and performance management.
  • Foster a collaborative and inclusive team environment that encourages innovation and professional growth.
  • Oversee personnel who will be responsible for managing warehouse, logistics, and facilities operations as well as supply chain and planning.
  • Provide guidance and support to personnel in building and implementing strategies to optimize warehouse and logistics operations.
  • Ensure facilities management aligns with overall company goals and operational requirements.

Requirements:

  • Bachelor's degree in Supply Chain Management, Business Administration, or a related field. Master's degree preferred.
  • Minimum of 15 years of experience in supply chain management, with at least 10 years in a senior leadership role.
  • Extensive experience in the DME industry or other highly regulated environments.
  • Proven track record of successfully managing reverse logistics, S&OP, and inventory management functions.
  • Strong understanding of regulatory requirements and quality standards related to medical devices.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in supply chain management software and tools.

Benefits:

  • Competitive salary and benefits package including, but not limited to:
  • Stock Options
  • 90% employer-paid medical, dental, and vision insurance
  • Company-paid Basic Life Insurance
  • 401(k) retirement plan (Traditional and Roth)
  • Competitive Paid Time Off
  • Paid Holidays
  • FSA (Flexible Spending Accounts)
  • HSA (Health Savings Account)
  • Employee Assistance Program through PEO

Element Science is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors prohibited by local, state, or federal law.

We are not able to sponsor individuals for employment visas for this job.

At this time, we are unable to offer relocation assistance at Element Science.