Director of Operations

4 weeks ago


Redwood City, California, United States Snorkel AI Full time
Join Snorkel AI as a Director of Operations

We're on a mission to make machine learning practical for everyone, and we need your help to make it happen. As a Director of Operations, you'll be responsible for driving the planning, execution, and delivery of strategic data labeling and annotation projects and initiatives across various customers and timelines.

Main Responsibilities:

  • Own the planning, execution, and delivery of strategic data labeling and annotation projects and initiatives
  • Manage a team of Data and Ops Program Managers to ensure best-in-class customer results and efficient processes
  • Identify opportunities and manage strategic relationships with partners and vendors to scale operations
  • Build reporting and analytics to investigate key project trends, performance, issues, and metrics
  • Implement standard operating procedures for project intake, delivery, contractor management, and quality control
  • Develop contractor hiring and management strategy in partnership with recruiting leaders
  • Collaborate cross-functionally with research, engineering, product, and other teams to leverage and improve data developing technologies
  • Establish and continuously improve processes for project management, vendor management, and resource planning
  • Provide leadership, direction, and mentorship to the operations team

Requirements:

  • 7+ years of experience in operations, program/project management, or related fields
  • Proven track record of successfully leading complex, cross-functional projects from inception to completion
  • Proven track record of bringing operational rigor to unstructured environments, projects, and programs
  • Strong technical background (e.g., computer science, engineering, data analytics)
  • Strong leadership skills to guide cross-functional teams, influence stakeholders, and manage contractors
  • Strong vendor management skills and experience overseeing external partners
  • Excellent analytical, problem-solving, and decision-making abilities
  • Exceptional communication and stakeholder management skills
  • Ability to thrive in a fast-paced, dynamic, zero-to-one environment

About Snorkel AI:

Snorkel AI is on a mission to make machine learning practical for everyone. We work at the frontier of AI and software engineering, and believe that underrepresented communities need to play a part in shaping the future of these fields. At Snorkel AI, we actively work to create an environment that values end-to-end ownership, diverse forms of impact, and opportunities for personal growth.

Benefits:

  • Comprehensive medical, dental, and vision plans for Snorkelers and their families
  • Yearly wellness stipend
  • 401k program
  • Parental leave program
  • Workstation setup allowance

Equal Employment Opportunity:

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment.



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