Director of Operations
4 weeks ago
We're on a mission to make machine learning practical for everyone, and we need your help to make it happen. As a Director of Operations, you'll be responsible for driving the planning, execution, and delivery of strategic data labeling and annotation projects and initiatives across various customers and timelines.
Main Responsibilities:
- Own the planning, execution, and delivery of strategic data labeling and annotation projects and initiatives
- Manage a team of Data and Ops Program Managers to ensure best-in-class customer results and efficient processes
- Identify opportunities and manage strategic relationships with partners and vendors to scale operations
- Build reporting and analytics to investigate key project trends, performance, issues, and metrics
- Implement standard operating procedures for project intake, delivery, contractor management, and quality control
- Develop contractor hiring and management strategy in partnership with recruiting leaders
- Collaborate cross-functionally with research, engineering, product, and other teams to leverage and improve data developing technologies
- Establish and continuously improve processes for project management, vendor management, and resource planning
- Provide leadership, direction, and mentorship to the operations team
Requirements:
- 7+ years of experience in operations, program/project management, or related fields
- Proven track record of successfully leading complex, cross-functional projects from inception to completion
- Proven track record of bringing operational rigor to unstructured environments, projects, and programs
- Strong technical background (e.g., computer science, engineering, data analytics)
- Strong leadership skills to guide cross-functional teams, influence stakeholders, and manage contractors
- Strong vendor management skills and experience overseeing external partners
- Excellent analytical, problem-solving, and decision-making abilities
- Exceptional communication and stakeholder management skills
- Ability to thrive in a fast-paced, dynamic, zero-to-one environment
About Snorkel AI:
Snorkel AI is on a mission to make machine learning practical for everyone. We work at the frontier of AI and software engineering, and believe that underrepresented communities need to play a part in shaping the future of these fields. At Snorkel AI, we actively work to create an environment that values end-to-end ownership, diverse forms of impact, and opportunities for personal growth.
Benefits:
- Comprehensive medical, dental, and vision plans for Snorkelers and their families
- Yearly wellness stipend
- 401k program
- Parental leave program
- Workstation setup allowance
Equal Employment Opportunity:
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment.
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