Senior Director of Operations

3 weeks ago


Redwood City, California, United States Kaiser Permanente Full time
Job Summary:

As a key member of the Kaiser Permanente team, the Administration Officer - Hospital Support Services will be responsible for overseeing the operational activities of small- and medium-sized service areas across a matrixed shared service organization. This includes directing, overseeing, and controlling environmental, plant operations, nutritional, security services, and general support services to ensure reliable, cost-effective, and efficient delivery of quality and accessible ancillary operational services.

Key Responsibilities:

• Develop and implement strategic plans to enhance member satisfaction, growth, and retention
• Build and maintain partnerships with Medical Center and Medical Group executive leadership to drive annual and long-term strategic planning
• Establish, maintain, and oversee an organizational and process structure to ensure continuity in the delivery of quality services for internal and external clients
• Work with regulatory and finance leadership to ensure effective accounting controls are established and maintained to safeguard physical facility assets
• Partner with enterprise shared services and sustainability management to manage building-lease services and construction/expansion projects

Requirements:

• Minimum three (3) years of experience in financial management, budget development, program development, quality and safety improvement, and project management
• Minimum three (3) years of experience working directly with executive leadership
• Minimum three (3) years of experience applying federal and state laws and regulations related to health care operations
• Minimum seven (7) years of experience managing operational or project budgets
• Minimum five (5) years of experience in a leadership role with direct reports
• Minimum three (3) years of experience working with Incident Command Centers
• Bachelors degree in Business Administration, Public Health, Engineering, Public Administration, Health Care Administration, Engineering, Construction, Industrial Hygiene, Architectural, or related field
• Drivers License (in location where applicable)

About Kaiser Permanente:

Kaiser Permanente is a leading healthcare organization dedicated to providing high-quality, patient-centered care to its members. We are committed to improving the health of our communities and promoting wellness through innovative programs and services.

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