Current jobs related to Guest Experience Ambassador - New York, New York - Compass Group Careers

  • Guest Experience Ambassador

    3 weeks ago

    New York, New York, United States Hard Rock International (USA), Inc. Full time

    Job OverviewAs a Guest Experience Ambassador at Hard Rock International (USA), Inc., you will be the first and last point of contact for our guests, providing an exceptional arrival and departure experience. Your primary responsibility will be to assist guests with their needs, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Assistance:...

  • Lobby Ambassador

    4 weeks ago

    New York, New York, United States Rapport Guest Services Full time

    Job Title: Lobby AmbassadorJoin Rapport Guest Services as a Lobby Ambassador and be part of a dynamic team that delivers exceptional hospitality to our premier clients. As a Lobby Ambassador, you will be the first point of contact for guests and clients, setting the tone for their experience in our building.Key Responsibilities:Client Care: Greet all guests...

  • Guest Experience Ambassador

    4 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times. Located in the Lobby and all public areas, the Ambassador will be the first point of contact for visitors, making them feel comfortable and directing them to their appointments and meetings.Key...

  • Lobby Ambassador

    1 month ago

    New York, New York, United States Rapport Guest Services Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Lobby Ambassador to join our team at Rapport Guest Services. As a Lobby Ambassador, you will be the first point of contact for our clients and guests, providing exceptional hospitality and ensuring a memorable experience.Key ResponsibilitiesClient Care: Greet all guests and visitors with a smile,...

  • Guest Experience Ambassador

    3 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members at all times. Located in the Lobby and all public areas, the Ambassador will be the first point of contact for visitors, making them feel comfortable and directing them to their appointments and meetings.Key...

  • Ambassador of Exceptional Guest Experiences

    4 weeks ago

    New York, New York, United States SUMMIT One Vanderbilt Full time

    Job SummaryWe are seeking a highly skilled Guest Experience Ambassador to join our team at SUMMIT One Vanderbilt. As a key member of our team, you will be responsible for delivering exceptional guest experiences that exceed our customers' expectations.Key ResponsibilitiesEmbody Our Brand: Embody our brand and service values in both internal and guest...

  • Guest Experience Ambassador

    4 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members. Located in the Lobby and all public areas, this role will be the first point of contact for visitors, ensuring they feel comfortable and directed to their appointments and meetings.Key Responsibilities:Provide...

  • Ambassador of Exceptional Guest Experiences

    4 weeks ago

    New York, New York, United States Related Company Full time

    Transforming Guest Experiences at Hudson YardsAs a Guest Experience Ambassador, you will be the face of Hudson Yards, setting the tone for an unforgettable experience. Your role involves engaging with guests, providing insider knowledge about the Vessel and surrounding attractions, and handling any challenges with grace and empathy.Key...

  • Customer Experience Ambassador

    3 weeks ago

    New York, New York, United States Dave & Busters Full time

    Customer Experience AmbassadorAt Dave & Busters, we're looking for a Customer Experience Ambassador to join our team. As a Front Desk/Host, you'll be responsible for ensuring our guests' initial impressions are positive and welcoming. Your strong communication skills will guide guests through their retail, game rental, and dining experiences. You'll be the...

  • Guest Experience Ambassador

    4 weeks ago

    New York, New York, United States Marriott International Inc Full time

    Job DescriptionAt Marriott International, we're committed to delivering exceptional guest experiences that exceed expectations. As a Guest Experience Expert, you'll play a vital role in creating memorable moments for our guests.Key Responsibilities:Deliver personalized service to guests, ensuring their stay is seamless and enjoyable.Take initiative to...

  • Guest Experience Ambassador

    4 weeks ago

    New York, New York, United States Marriott International Inc Full time

    Job DescriptionAt Marriott International Inc, we're seeking a skilled Guest Experience Expert to deliver exceptional service to our guests. As a key member of our team, you'll be responsible for creating memorable experiences that exceed our guests' expectations.Key Responsibilities:Process operational needs and address guest requests in a timely and...

  • Customer Experience Ambassador

    3 weeks ago

    New York, New York, United States Planned Companies Full time

    Job Title: Customer Experience AmbassadorJob Summary:Planned Companies is seeking a Customer Experience Ambassador to provide exceptional service to our tenants, guests, and vendors. As a key member of our team, you will be responsible for creating a warm and welcoming environment, ensuring a seamless experience for all.Key Responsibilities:* Greet and...

  • Guest Service Ambassador

    4 weeks ago

    New York, New York, United States Langham Hotels International Limited Full time

    Job SummaryThis role is critical to creating a positive impression of The Langham, New York and its company. The Guest Service Ambassador welcomes guests, transports luggage, and informs guests of hotel services and features. The position requires attending to immediate guest needs and providing follow-through attention throughout their stay.Responsibilities...

  • Slime Experience Ambassador

    4 weeks ago

    New York, New York, United States Sloomoo Institute LLC Full time

    About Sloomoo InstituteSloomoo Institute is a rapidly growing interactive experience that combines play, sensory exploration, and ASMR. Our immersive environment is designed to inspire creativity and joy, while also providing a unique and memorable experience for our guests.Job SummaryWe are seeking a highly energetic and people-loving individual to join our...

  • Theatre Ambassador

    4 weeks ago

    New York, New York, United States Ambassador Theatre Group Full time

    About the RoleWe are seeking a highly skilled and enthusiastic ambassador to join our Front of House team for the new production Harry Potter and the Cursed Child. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring public safety, and upholding the theatre's policies and procedures.Key...

  • Customer Experience Ambassador

    3 weeks ago

    New York, New York, United States Puttery Full time

    Job SummaryPuttery is seeking a skilled Customer Experience Ambassador to join our team. As a key member of our front desk team, you will be responsible for creating a welcoming atmosphere for guests and providing exceptional service throughout their visit.Key ResponsibilitiesProvide detailed information about the venue, food and beverage menu, and gaming...

  • Experience Ambassador

    4 weeks ago

    New York, New York, United States Jones Lang LaSalle IP, Inc. Full time

    Job Title: Experience AmbassadorAt Jones Lang LaSalle IP, Inc., we are seeking an experienced and customer-focused individual to join our team as an Experience Ambassador. This role is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of...

  • Patient Experience Ambassador

    3 weeks ago

    New York, New York, United States Christiana Care Health System Full time

    Job SummaryWe are seeking a highly skilled and service-oriented individual to join our team as a Patient Experience Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service to patients, visitors, and guests. Your primary goal will be to create a welcoming and inclusive environment that exceeds our patients'...

  • Hard Rock Guest Experience Ambassador

    3 weeks ago

    New York, New York, United States Hard Rock International (USA), Inc. Full time

    Job SummaryAs a Guest Attendant at Hard Rock International, you will be the first and last point of contact for our guests, providing an exceptional arrival and departure experience. Your primary responsibility will be to assist guests with their luggage, escort them to their rooms, and provide property orientations. You will also be responsible for...

  • Retail Experience Ambassador

    4 weeks ago

    New York, New York, United States Allbirds Retail Full time

    About Allbirds RetailAllbirds Retail is a dynamic and innovative company that is revolutionizing the footwear industry with its commitment to sustainability and comfort. We are dedicated to making the most sustainable footwear possible using premium natural materials, designed for everyday life.Job Title: Retail AmbassadorWe are seeking a highly motivated...

Guest Experience Ambassador

2 months ago

New York, New York, United States Compass Group Careers Full time
Job Description

Job Summary

The Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members. Located on the reception floor and in all public areas, this role will be the first point of contact for visitors, ensuring they feel comfortable and directed to their appointments and meetings.

Key Responsibilities:

  • Provide exceptional internal and external customer support
  • Greet employees and visitors with a smile, maintaining eye contact throughout the interaction
  • Meet, greet, and escort all VIP guests
  • Ensure guests have a delightful and satisfying experience during their visit
  • Optimize workspace occupancy and assist with making day-of space reservations using an online tool
  • Assist with guest services and support, including directing guests to the appropriate resource, wayfinding, checking guest coats and luggage, etc.
  • Handle daily signage requirements for guest wayfinding
  • Maintain the building visitor list by managing the access badge process for employees and visitors, following all security procedures
  • Carry out instructions for security, fire, health, and safety guidelines
  • Collaborate with facilities, local technology, and other workplace departments to ensure a high-quality experience for all guests
  • Effectively work with all members of the Workplace team and provide supplemental support as needed
  • Prepare and maintain the lobby area daily, aligning all furniture to ensure a welcoming look
  • Restock supplies daily throughout the reception areas
  • Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
  • Provide general travel support (arranging for transportation, providing directions, etc.)
  • Respond to inquiries and anticipate customer needs
  • Maintain a strong awareness of business activity and communicate updates with team members
  • Conduct opening and closing walkthroughs when business requires
  • General administrative support
  • Other duties as assigned

Key Competencies:

  • A genuine sense of hospitality, with a commitment to delivering a memorable experience
  • The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously
  • Excellent listening and oral communication skills
  • Basic computer skills and knowledge of office technology/equipment
  • Punctual, dependable, and dedicated to achieving operational excellence
  • Discreet, ethical, and committed to maintaining a high degree of confidentiality
  • A consistently professional approach, with a mindset to take ownership and responsibility

About Compass Group Careers

Compass Group is an equal opportunity employer, committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)