Guest Experience Ambassador

22 hours ago


New York, New York, United States Marriott International Inc Full time
Job Description

At Marriott International Inc, we're seeking a skilled Guest Experience Expert to deliver exceptional service to our guests. As a key member of our team, you'll be responsible for creating memorable experiences that exceed our guests' expectations.

Key Responsibilities:
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share the highlights of the local area with guests.
  • Ensure a safe work environment, follow company policies and procedures, and maintain confidentiality.
  • Protect company assets, uphold quality standards, and maintain a professional uniform and personal appearance.
  • Be on your feet and moving around, taking a hands-on approach to work, and lifting objects weighing less than or equal to 10 pounds without assistance.
Requirements:
  • High school diploma or G.E.D. equivalent.
  • No related work experience or supervisory experience required.
  • No license or certification required.
Benefits:
  • $20.00 to $20.00 per hour.
  • 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts, and other wellness benefits.

Marriott International Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.

JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.

Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

JW creates opportunities for training, development, recognition, and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.

Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM.



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