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Bilingual Office Coordinator

2 months ago

Bronx New York, United States Hanger, Inc. Full time
About the Role

We are seeking a highly skilled and detail-oriented Bilingual Office Administrator II to join our team at Hanger, Inc. As a key member of our front office team, you will play a critical role in providing exceptional administrative support to patients, colleagues, and referral sources.

Key Responsibilities
  • Schedule appointments and coordinate front office activities
  • Validate insurance and payment authorization, and process claims
  • Manage incoming phone calls and respond to inquiries
  • Obtain insurance authorization and provide financial counseling to patients
  • Perform daily document research on our electronic health/medical record system
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of customer service, administration, or related experience
  • Bilingual fluency in Spanish and English
  • Ability to type 40 correct words per minute
Preferred Qualifications
  • At least 1-2 years of experience with EMR/electronic health/medical record systems
  • Working knowledge of HIPAA and other medical insurance regulations and terminology
  • Associate's degree
What We Offer
  • Competitive compensation package
  • 8 paid national holidays and 4 additional floating holidays
  • PTO that includes vacation and sick time
  • Medical, dental, and vision benefits
  • 401k savings and retirement plan
  • Paid parental bonding leave for new parents
  • Flexible work schedules and part-time opportunities
  • Generous employee referral bonus program
  • Mentorship programs
About Hanger, Inc.

Hanger, Inc. is a leading provider of orthotic and prosthetic (O&P) services and products. We are committed to empowering human potential and providing superior patient care, outcomes, services, and value.