Bilingual Office Coordinator
5 days ago
As a Bilingual Office Administrator II at Hanger, Inc., you will play a vital role in providing exceptional administrative support to patients, fellow employees, and referral sources. Your primary responsibilities will include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research, and responding to telephone inquiries.
Key Responsibilities:
Schedule appointments and manage patient records
Validate insurance and payment authorization
Input claims and process payments
Perform account collections and conduct billing research
Respond to telephone inquiries and provide financial counseling to patients
Requirements:
High school diploma or GED required
Less than 1 year of customer service, administration, or related experience
Bilingual fluency in Spanish and English
Ability to type 40 correct words per minute
Preferred Qualifications:
At least 1-2 years of experience with EMR/electronic health/medical record systems
Working knowledge of HIPAA and other medical insurance regulations and terminology
Associate's degree
Ability to work with physically challenged individuals
Our Company:
Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products. We offer the most advanced O&P solutions, clinically differentiated programs, and unsurpassed customer service. Our Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through our Products & Services segment, we distribute branded and private label O&P devices, products, and components, and provide rehabilitative solutions to the broader market.
What We Offer:
Competitive compensation packages
8 paid national holidays and 4 additional floating holidays
PTO that includes vacation and sick time
Medical, dental, and vision benefits
401k savings and retirement plan
Paid parental bonding leave for new parents
Flexible work schedules and part-time opportunities
Generous employee referral bonus program
Mentorship programs
Volunteering opportunities for local and national events
Equal Employment Opportunity:
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. We administer all conditions and privileges of employment without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth, and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances.
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