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Office Coordinator and Reception Specialist

2 months ago

Wilmington, North Carolina, United States ThermalTran Mechanical, Inc Full time
Job Overview

ThermalTran Mechanical, Inc is in search of a personable and detail-oriented Office Coordinator and Reception Specialist. In this role, you will serve as the initial point of contact for our organization, providing essential administrative support to facilitate the efficient operation of our office.

Key Responsibilities:

  • Professionally manage and route incoming phone calls
  • Handle emails, letters, packages, and various forms of correspondence promptly
  • Organize appointments and coordinate the dispatch of service personnel
  • Take comprehensive messages and ensure timely delivery to the relevant parties
  • Perform clerical duties including filing, photocopying, and document organization
  • Assist in the planning and execution of company events and meetings
  • Oversee office supplies and maintain an organized workspace
  • Support basic bookkeeping tasks such as data entry and invoice management
  • Carry out additional administrative tasks as required
  • Greet visitors and guide them appropriately
  • Ensure the office environment remains clean and orderly
  • Manage payment collections, follow up on accounts, reconcile outstanding balances, and generate statements

Qualifications:

  • Demonstrated experience as an Office Coordinator, Receptionist, or in a comparable customer service role
  • Proficient in Microsoft Office Suite (Word, Excel) and Google Workspace (Gmail, Google Drive, etc.)
  • Outstanding verbal and written communication abilities
  • Exceptional organizational skills with a keen attention to detail
  • Capacity to manage multiple tasks and prioritize effectively
  • Strong interpersonal skills and a collaborative team player
  • Professional demeanor with a friendly approach
  • Ability to maintain confidentiality and manage sensitive information
  • Prior experience in the mechanical or construction sector is advantageous

Employee Benefits:

After a probationary period, full-time employees will have access to the following benefits:

  • Health Insurance
  • Paid Time Off
  • Company-funded AD&D policy
  • Company-funded long-term disability coverage
  • Short-term disability
  • Paid lunch breaks
  • Vision Insurance
  • Dental Insurance
  • Company matching SIMPLE IRA
  • A supportive and caring workplace culture
  • Compensation based on experience, with an expected range of $16-$20 per hour