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Technical Support Specialist

2 months ago

Springfield, Illinois, United States Missouri State University Full time
Job Summary

We are seeking a highly skilled Technical Support Assistant to join our team at Missouri State University. As a Technical Support Assistant, you will provide IT support for the division of Community and Global Partnerships, including the office of International Programs.

Key Responsibilities
  • Assist with hardware, printing, network, and software setups
  • Provide troubleshooting and diagnostic testing of offices, classrooms, and conference rooms
  • Assist with troubleshooting devices in classrooms and conference rooms
  • Provide facility support as required
Requirements
  • Computer proficiency and familiarity with computer hardware, software, and general office equipment used in university offices
  • Customer service skills
  • Ability to multitask and handle multiple requests at once
  • Attention to detail
  • Organization, punctuality, and reliability
Preferred Qualifications
  • Experience with website development
  • Experience with social media marketing
Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer.