Law Firm Intake Coordinator
4 days ago
About The Law Offices of Josephia Rouse
We are a rapidly-growing law practice seeking a full-time legal intake specialist to enhance our sales potential by effectively screening and filtering Potential New Clients (PNCs).
Key Responsibilities:
- Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files.
- Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard.
- Take charge of various office tasks such as document management, data organization, and research to make sure our firm is running at peak efficiency.
- Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team.
- Manage attorney schedules, including prospective client consultations, to foster caseload growth.
Qualifications:
- Previous customer service or sales experience preferred.
- High school diploma or equivalent required; Bachelor's degree preferred.
- Full familiarity with the Microsoft Office suite, with advanced Excel proficiency.
- Familiarity with case management and CRM systems a bonus.
- Strong ability to communicate eloquently and empathetically a must.
- Previous legal experience highly valued.
- Firm knowledge of spreadsheet and data management, as well as computer skills.
- Bilingual: ENG/SPA is preferred.
Compensation: $50,000
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