Caregiver Coordination and Client Relations Supervisor
2 weeks ago
POSITION SUMMARY:
- The Caregiver Coordination and Client Relations Supervisor plays a pivotal role in strategically aligning caregivers with clients, taking into account various essential factors, while also providing guidance and support to caregivers in their professional journeys.
- This position demands a dynamic, proactive approach coupled with exceptional interpersonal abilities.
- FC Angels is a leading provider in the home care sector, offering significant opportunities for career growth.
KEY RESPONSIBILITIES:
Oversee the scheduling of caregiver teams for service hours with new clients and manage open hours/shifts for ongoing cases.
- Ensure consistent caregiver-client scheduling.
Communicate with clients and caregivers regarding daily scheduling adjustments.
Input and maintain comprehensive client and caregiver data in the system.
Regularly review telephony logs to make necessary corrections, ensuring precise payroll and billing processes.
Provide updates to the direct supervisor regarding any unstaffed shifts after thorough attempts to fill them.
Deliver timely reports to the direct supervisor on caregiver availability and demand.- Uphold and communicate FC Angels' policies and procedures.
Perform general administrative tasks, including but not limited to document preparation, filing, reception, and telephone support.
Engage in the evaluation process for caregivers, including 90-day and annual reviews, as well as performance improvement initiatives.
Foster positive relationships with clients, their families, prospective clients, caregivers, potential employees, team members, and referral sources.
Ensure confidentiality of all sensitive information related to employees, clients, and their families.Exhibit reliability and professionalism while providing support and motivation to the caregiver team.
Be available for on-call duties during evenings and weekends as required. Keep on-call materials updated with client details, instructions, and current caregiver rosters.
Execute additional responsibilities as assigned by the management team.
REQUIREMENTS:
Associate's degree and a minimum of two years of experience in an office environment, ideally within the private duty home care sector.
Proficient in Google and Microsoft Office applications (Word, Excel, Outlook), as well as scheduling systems and other relevant healthcare software.
- Strong listening and communication skills, both verbal and written, with a diplomatic approach.
Capable of planning, organizing, prioritizing, delegating, and effectively following through on tasks within time constraints and interruptions, while also working independently with minimal supervision.
Ability to cultivate positive relationships with staff, clients, their families, and referral sources, demonstrating a commitment to exceptional client service.COMPENSATION AND BENEFITS:
401KHealthcare StipendAFLACPTOPM19Powered by JazzHRCompensation details: PI043177fd22ac
-
Client Relations Coordinator
7 days ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timePosition Title: Client Relations CoordinatorCompany: Commonwealth of VirginiaThe Client Relations Coordinator position within the Commonwealth of Virginia's Hospitality & Support Services is essential for assisting the management team in improving operational effectiveness and maintaining high professional standards, ultimately leading to an exceptional...
-
Client Relations Coordinator
2 weeks ago
Charlottesville, Virginia, United States Sun Tribe Full timePosition Overview:We are seeking a dedicated Customer Success Manager who is passionate about enhancing client experiences and fostering long-term relationships. This role offers an opportunity to contribute to the growth of our clean energy initiatives at Sun Tribe.Key Responsibilities:Responding to client inquiries via calls and emails.Collaborating with...
-
Client Relations Specialist
2 weeks ago
Charlottesville, Virginia, United States WorldStrides Full timeWorldStrides Career OpportunityAbout Us: WorldStrides stands as a premier provider of educational travel experiences across the globe. Since our inception in 1967, we have been dedicated to offering a diverse array of experiential learning opportunities in over 100 countries, positively influencing the lives of hundreds of thousands of students each year....
-
Caregiver Staffing and Support Manager
2 weeks ago
Charlottesville, Virginia, United States Visiting Angels Of Va Full timeJOB DESCRIPTION: The Caregiver Staffing and Support Manager plays a crucial role in strategically aligning caregivers with clients, taking into account various factors while also providing mentorship to caregivers in their professional journeys and personal challenges. This position demands a high-energy, proactive approach coupled with exceptional...
-
Client Relations Specialist
7 days ago
Charlottesville, Virginia, United States Stifel Financial Full timePosition OverviewThe Client Relations Specialist plays a crucial role in supporting Financial Advisors by managing the establishment and upkeep of client accounts and documentation.Key ResponsibilitiesAssist Financial Advisors in the opening and maintenance of client accounts.Perform a variety of administrative tasks, including but not limited to, document...
-
Laboratory Client Services Coordinator
1 week ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob Title: Laboratory Client Services CoordinatorCompany: Commonwealth of VirginiaAre you dedicated to delivering exceptional client support? We have a rewarding opportunity for you!Effectively communicates laboratory results to clients with clarity and precision.Acts as a knowledgeable resource for clients concerning testing protocols, specimen handling,...
-
Nurse Care Coordinator
2 days ago
Charlottesville, Virginia, United States Eleos Home Care Full timeJob SummaryWe are seeking an experienced Registered Nurse to lead our team of caregivers and provide high-quality care to our clients in the comfort of their own homes.Key ResponsibilitiesConduct in-home assessments and develop personalized care plans for clientsSupervise and coordinate the delivery of care services to ensure the highest level of quality and...
-
Client Relations Specialist
7 days ago
Charlottesville, Virginia, United States The Wyant Group Full timeJob OverviewEmbark on a rewarding career with us.Take charge of your professional and financial journey. With a competitive hourly wage, limitless commission potential, comprehensive training, and dedicated marketing support, you are equipped to achieve your goals.Key Responsibilities Employ a customer-centric, needs-oriented approach to inform clients about...
-
Client Services Coordinator
2 weeks ago
Charlottesville, Virginia, United States Artistzen Full timePosition OverviewClient Services CoordinatorArtistzen is a specialized Business Management firm dedicated to providing financial oversight, tax assistance, cash flow management, and insurance advisory services tailored for musicians and bands.We are looking for a full-time Client Services Coordinator to become a vital part of our dynamic team. This role is...
-
Community Relations Coordinator
7 days ago
Charlottesville, Virginia, United States East Point Energy Full timeJob OverviewPosition: Community Engagement ManagerCompany Overview:East Point Energy is a dynamic development firm dedicated to the origination, construction, and management of energy storage initiatives. Our team is actively engaged in developing substantial energy storage projects nationwide, contributing to the transformation of the grid into a...
-
Client Relations Specialist
7 days ago
Charlottesville, Virginia, United States Hill & Wood Funeral Service Full timePosition OverviewAre you prepared to step into a role that fosters your leadership potential?Advancing in a sales-oriented career can present challenges. Why not become part of a distinctive team that nurtures your development and cultivates talent from within?If you possess a relentless drive to excel, combined with empathy and natural leadership abilities,...
-
Community Relations Coordinator
7 days ago
Charlottesville, Virginia, United States East Point Energy Full timeJob OverviewPosition: Community Engagement ManagerCompany Overview:East Point Energy is a dynamic development firm dedicated to the origination, construction, and management of energy storage initiatives. Our team is actively engaged in developing significant energy storage projects nationwide, contributing to the transformation of the grid into a...
-
Caregiver Advocate
2 weeks ago
Charlottesville, Virginia, United States Commonwise Home Care Full timePosition OverviewAre you a dedicated and empathetic caregiver seeking a rewarding opportunity in the home care sector? Commonwise Home Care, a prominent provider in the industry, is looking for a committed CNA or LPN to join our team as a Caregiver Advocate.Key Responsibilities:Assist caregivers in preparing for new assignments and conduct client home...
-
Canine Care and Customer Relations Supervisor
2 weeks ago
Charlottesville, Virginia, United States Dogtopia Charlottesville Full timeJob OverviewDogtopia Charlottesville, a leader in the dog daycare, boarding, and spa services sector, is seeking a motivated and organized individual to take on the role of Canine Care and Customer Relations Supervisor. This position is vital for ensuring our furry guests receive the best care while leading a dedicated team. All staff members, including...
-
Home Caregiver
4 days ago
Charlottesville, Virginia, United States Senior Helpers of Blue Ridge Full timeJob Summary:Senior Helpers of Blue Ridge is seeking a compassionate and dedicated caregiver to join our team. As a caregiver with Senior Helpers, you will have the opportunity to make a meaningful difference in the lives of our clients, providing personalized care and support to help them maintain their independence and dignity.Responsibilities:Provide...
-
Clinical Operations Leader
2 weeks ago
Charlottesville, Virginia, United States HealthEcareers - Client Full timeClinical Operations SupervisorThe Clinical Operations Supervisor is tasked with managing the clinical personnel within a healthcare setting while providing support to the Practice Manager as necessary. This position may require independent management of clinic operations on occasion.Key Responsibilities:Oversee clinical personnel, including recruitment,...
-
Charlottesville, Virginia, United States Senior Helpers of Blue Ridge Full timeJob Summary:Senior Helpers of Blue Ridge is seeking a compassionate and dedicated caregiver to join our team. As a caregiver with Senior Helpers, you will have the opportunity to make a meaningful difference in the lives of our clients, providing personalized care and support to help them maintain their independence and dignity.Responsibilities:Provide...
-
Client Relations Associate
2 weeks ago
Charlottesville, Virginia, United States Kimpton Hotel Full timeWhy We ExistAt Kimpton Hotels, we are driven by the belief that genuine, heartfelt connections enhance the lives of everyone involved. Our founder, Bill Kimpton, challenged the norms of impersonal hospitality, establishing a boutique hotel experience where meaningful interactions flourish. Your role here is significant; you contribute to the well-being of...
-
Client Relations Specialist
7 days ago
Charlottesville, Virginia, United States Correct Craft Full timeCustomer ServiceCompany OverviewAt SeaArk Boats, we have been dedicated to crafting high-quality boats since 1992. As part of the Correct Craft family since 2016, our team of over 150 skilled professionals is committed to producing durable products that create lasting memories for families. We pride ourselves on fostering a collaborative environment where...
-
Charlottesville, Virginia, United States Senior Helpers of Blue Ridge Full timeJob Summary:Senior Helpers of Blue Ridge is seeking a compassionate and dedicated caregiver to join our team. As a caregiver with Senior Helpers, you will have the opportunity to make a meaningful difference in the lives of our clients, providing personalized care and support to help them maintain their independence and dignity.Responsibilities:Provide...