Veterinary Office Coordinator

3 weeks ago


New York, New York, United States Carroll Gardens Veterinary Group Full time
Job Overview:
Candidates for the Client Service Representative role at Carroll Gardens Veterinary Group will provide exceptional customer service to pet owners, ensuring a welcoming and comfortable experience for all. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
- Deliver top-notch customer service to clients, both in person and over the phone
- Schedule appointments, manage records, and process payments accurately
- Respond with empathy and understanding in stressful situations
- Maintain a clean and organized lobby area
- Educate clients on wellness plans, products, and services offered

Requirements:
- 1 year of experience as a Client Service Representative in a veterinary practice
- Proficiency in computer software, including email and Microsoft Office
- Basic math skills to handle deposits, make change, and process payments
- Familiarity with veterinary terminology and the ability to communicate effectively with clients and staff

Benefits:
- Paid short-term disability leave
- Complimentary life insurance
- Employee assistance program
- 401(k) matching
- Health insurance options

About Us:
We are a proud member of United Veterinary Care Partners, working together to provide exceptional care and customer service to our community.

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