Administrative Support Specialist

1 week ago


Seattle, Washington, United States Northern Lights Full time
Job Title: Administrative Assistant/Receptionist

At Northern Lights, Inc., we are seeking a highly skilled and organized Administrative Assistant/Receptionist to join our team. This role is responsible for providing exceptional front desk support, switchboard operations, and administrative services to our organization.

Key Responsibilities:
  • Provide exceptional customer service to internal and external customers, including phone calls, emails, and in-person interactions.
  • Manage the switchboard and relay incoming, outgoing, and intra-system calls and messages.
  • Prepare and distribute outgoing mail, including interoffice mail and daily mail.
  • Sort and distribute incoming and outgoing mail, including scanning and filing documents.
  • Assist with data entry, scanning, and vouchering invoices.
  • Support sales order processing, warranty registrations, and marketing projects as needed.
  • Compile and analyze routine data, maintain files and records, and assist users with the ShoreTel phone system.
  • Perform other duties as assigned by the Administrative Manager.
Requirements:
  • Minimum one year of switchboard/receptionist experience with multi-line switchboard preferred.
  • Excellent telephone etiquette, professional manner, and interpersonal skills.
  • Ability to maintain confidentiality, work independently, and multitask.
  • Proficient in Microsoft Word, Outlook, and Excel programs.
  • High School diploma or equivalent combination of education and/or relevant experience required.
Working Conditions:

The Administrative Assistant/Receptionist will work in a fast-paced office environment, requiring the ability to remain in a stationary position for at least 50% of the time. The position involves occasional movement to access files, office machinery, and other resources. The individual must be able to exchange accurate information, carry/lift items up to 25 lbs, and perform job duties safely with respect to others, property, and individual safety.

Northern Lights, Inc. is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a drug-free workplace and conduct pre-employment physical and drug screenings. Random drug testing will be conducted at regular intervals.



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