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Administrative Support Specialist

2 months ago

Seattle, Washington, United States King County Full time
Administrative Specialist II Job Summary

We are seeking a highly skilled and detail-oriented Administrative Specialist II to join our team at King County. This is a unique opportunity to work in a fast-paced environment, supporting the needs of our Human Resources department while delivering exceptional customer service and support to employees, candidates for employment, and customers.

About the Role

The Administrative Specialist II will provide specialized and/or technical program-specific information to current and prospective employees, and the general public, that requires limited interpretation of established policies, procedures, and other relevant sources to internal and/or external customers over the telephone, in writing and/or in person.

Key Responsibilities
  • Provide administrative support to the Human Resources department, including responding to inquiries, processing paperwork, and maintaining records.
  • Establish, maintain, track and/or retrieve information and compile data that may require information searches through files, contracts, records, or computer files, including spreadsheets and/or customized database applications.
  • Assist with recruitment processes, including scheduling interviews and collaborating with operations to streamline officer interview processes.
  • Process mail by attaching related correspondence or information before forwarding, responding to mail when appropriate, respond to mail that can be handled personally, identify priority and/or time-sensitive matters and maintain security and confidentiality.
  • Support leave management operations, including monitoring incoming paperwork, responding to requests for information, and sending correct forms to employees based on their needs.
  • Interview internal and/or external customers to establish program-specific documentation and/or identify services needed.
  • Perform data entry and maintain HR databases; conduct standard reporting.
  • Maintain, inventory, order, collect and distribute supplies and/or equipment to employees.
  • Compose, draft, type and/or word process, proofread and edit documents, and/or correspondence to ensure the use of proper grammar and established procedures.
  • May modify and update desk process and procedures that relate to assigned work.
  • May attend and take minutes at meetings.
  • May schedule meetings and maintain calendars for supervisor and/or organizational unit/program.
  • Perform other duties as assigned.
Requirements
  • Two (2) years full-time office work experience which includes one (1) year of experience working with complex processes in high quantity/high volume customer service and complex administrative functions and one (1) year of records maintenance experience.
  • High School Diploma or GED.
  • Must be proficient in the use of general office equipment, including sufficient knowledge to scan, copy, and fax.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment and multi-task as needed.
  • Experience responding to requests and managing both those requests and responses.
  • Intermediate to advanced skill level in Adobe and Microsoft Office Suite, including Word and Excel.
Desirable Qualifications
  • Experience providing administrative support in a human resource setting in a unionized environment.
  • Experience supporting leave management operations.
  • Experience using PeopleSoft.
Benefits
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Retirement plan.
  • Transportation program and ORCA transit pass.
  • 12 paid holidays each year plus two personal holidays.
  • Generous vacation and paid sick leave.
  • Paid parental, family and medical, and volunteer leaves.
  • Flexible Spending Account.
  • Wellness programs.
  • Onsite activity centers.
  • Employee Giving Program.
  • Employee assistance programs.
  • Flexible schedules and telecommuting options, depending on position.
  • Training and career development programs.
How to Apply

King County is an equal employment opportunity employer. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal, we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region.