Operations and Training Administrator
2 weeks ago
Untapped Potential Inc.
Position: Administration/Training/Customer Service
Overview
An accomplished administrative and training expert with extensive experience in customer service and management. Demonstrates exceptional leadership, communication, and organizational skills. Proven track record in problem resolution and adaptability to new technology platforms. Proficient in training users of varying skill levels on technical tools.
Core Competencies
- Administrative Assistance
- Office Coordination
- Information Management
- Regulatory Compliance
- Client Relations
- Data Oversight
- Financial Management
- Relationship Development
- Quality Control
- Professional Growth
- Mentorship
- Analytical Problem-Solving
Technical Proficiencies: Advanced skills in Microsoft Publisher and Office Suite (Word, Excel, PowerPoint, Outlook); Familiarity with Follett software systems; Quick learner of new technologies.
Professional Background
Librarian Assistant / Teacher Assistant
Provided exceptional customer service while coordinating library media usage with educational staff. Responsible for managing material circulation and overseeing library operations in the absence of the Librarian. Assisted patrons with inquiries, damaged items, and overdue accounts. Delivered training on research methodologies and facilitated the implementation of the Follett Computer system for staff and students.
Library Assistant
Delivered outstanding customer support in library services, enhancing patron engagement through marketing initiatives and program visibility.
Sales Representative
Promoted and sold products while executing effective merchandising strategies.
Community Engagement
Actively involved in educational initiatives, contributing to community development through teaching roles.
Educational Background
Bachelor of Arts in Communication from a recognized institution.
Acknowledgments
Recognized as Staff Member of the Year for exemplary performance in a previous role.
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