Retail Customer Service Leader

2 weeks ago


Austin, Texas, United States Woof Gang Bakery & Grooming Westlake Full time
Retail Customer Service Leader

We are seeking a dedicated and enthusiastic Retail Customer Service Leader to become a vital part of our team at Woof Gang Bakery & Grooming Westlake. In this key role, you will serve as the primary contact for our clientele, delivering exceptional service and fostering a friendly environment.

Core Responsibilities:
  • Manage incoming calls and schedule grooming appointments
  • Facilitate the check-in and check-out process for grooming clients while overseeing retail transactions
  • Provide outstanding customer service with a focus on client satisfaction
  • Ensure a tidy and well-organized retail space
  • Support inventory oversight and restocking efforts
Qualifications:
  • Prior experience in retail or customer service settings
  • Excellent organizational and communication abilities
  • Capability to thrive in a dynamic work environment
  • Reliable and possess dependable transportation
  • Familiarity with Microsoft Word and Excel
Perks:
  • Employee discounts available
  • Flexible working hours
  • Health insurance options
  • Paid time off benefits

If you are passionate about pets and dedicated to providing excellent customer service, we invite you to consider joining our team.



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