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Head of Customer Service in Retail

2 months ago

Austin, Texas, United States Ryman Hospitality Properties Full time
Position Overview

We are seeking a dedicated and enthusiastic individual to join our team as a Lead Retail Customer Service Associate. This role is essential in ensuring that our customers receive the highest level of service and support.

Qualifications
  • Education: A high school diploma or equivalent is required.
  • Experience: A minimum of 1 year in customer service, sales, or cash handling is necessary.
Knowledge, Skills, and Abilities

The ideal candidate will possess:

  • An outgoing personality with a strong aptitude for sales.
  • The ability to deliver exceptional customer service consistently.
  • Leadership qualities to guide and motivate team members.

This position is vital for enhancing the customer experience and fostering a positive retail environment.