Director of Fixed Operations

3 days ago


Buford, Georgia, United States Camping World Holdings, Inc. Full time
About the Role

Camping World Holdings, Inc. is seeking a highly skilled and experienced Director of Fixed Operations to lead our Service Center team. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities
  • Leadership and Management: Oversee and manage the Service Manager(s) to achieve business objectives and ensure a high level of customer satisfaction.
  • Business Growth: Develop and implement strategies to increase sales, gross profit, and revenue growth.
  • Operational Excellence: Ensure efficient and effective operations, including labor cost control, inventory management, and supply chain optimization.
  • Team Development: Foster a culture of employee development, retention, and engagement, and build a high-performing team of technicians, service advisors, and other support staff.
  • Customer Satisfaction: Ensure a consistently high level of customer satisfaction through effective communication, issue resolution, and quality service delivery.
  • Vendor Management: Develop and maintain strong relationships with external vendors to ensure timely and cost-effective delivery of goods and services.
  • Financial Management: Analyze and manage financial performance, including budgeting, forecasting, and reporting.
Requirements
  • Experience: Minimum 5 years of experience in a leadership role in the RV, automotive, marine, or power sports industry.
  • Skills: Strong business acumen, leadership, and communication skills, with the ability to analyze data and make informed decisions.
  • Education: Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Certifications: Valid driver's license and ability to lift up to 25 pounds.
What We Offer

Camping World Holdings, Inc. offers a competitive compensation package, including a base salary, bonus structure, and comprehensive benefits. We are an equal employment opportunity employer and welcome applications from diverse candidates.



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