Spa Customer Service Representatives

1 week ago


Miami, Florida, United States Equinox Full time
Job Overview

We are seeking vibrant, innovative, and motivated Spa Desk Associates to become part of the Equinox family. This role is ideal for individuals eager to contribute meaningfully to a thriving and progressive organization.

The Equinox Spa offers a serene retreat for the senses, featuring a top-tier team and resources dedicated to delivering cutting-edge treatments and products, ranging from soothing hot stone therapies to refreshing tropical body treatments.

Key Responsibilities:

As a Spa Desk Associate, your duties will include, but are not limited to:

  • Assisting in the daily operations of the spa under the guidance of Spa management.
  • Driving daily service sales by suggesting treatments and enhancements to clients.
  • Helping achieve monthly retail goals by promoting and selling spa products to members and visitors.
  • Participating in spa-led outreach events and initiatives to foster business growth.
  • Delivering exceptional customer service to all members, potential clients, and guests.

Qualifications:

The ideal candidate will possess the following skills, experience, and education:

  • 1-2 years of experience in customer service.
  • A commitment to work a minimum of 3 days per week.
  • Strong organizational, communication, problem-solving, and computer skills.
  • A positive, enthusiastic, and personable demeanor, with a passion for the spa industry.
  • Ability to manage multiple tasks effectively.
  • Willingness to embrace new techniques and ideas.

Additional Benefits:

As a valued member of the Equinox team, you will enjoy:

  • Competitive salary and benefits, along with industry-leading commission opportunities.
  • Complimentary membership to our facilities.
  • Exclusive perks and incentives related to our services, including Personal Training, Pilates, Spa, and retail offerings.

This job description outlines the primary responsibilities and requirements for the position. It is not an exhaustive list of all duties, and additional tasks may be assigned as necessary to ensure the smooth operation of the department.

Equinox is committed to equal opportunity employment. For further details regarding our career opportunities, please visit our website.

Your information will be kept confidential in accordance with EEO guidelines. Candidates must have the legal right to work in the United States.



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