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Spa Service Coordinator

2 months ago

Miami, Florida, United States Equinox Full time
Job Summary

We are seeking a highly motivated and customer-focused Spa Manager on Duty to join our team at Equinox in Brickell. As a key member of our spa team, you will be responsible for delivering exceptional customer service, driving sales, and ensuring a seamless experience for our members and guests.

Key Responsibilities
  • Customer Service: Provide superior service to all members, prospects, and guests, ensuring a positive and memorable experience.
  • Sales and Revenue Growth: Contribute to the sales goals of the spa by increasing product and service sales, and promoting our offerings to members and guests.
  • Communication and Teamwork: Maintain open and effective communication with team members, management, and clients, and work collaboratively to achieve business objectives.
  • Problem-Solving and Adaptability: Demonstrate strong problem-solving skills, adaptability, and a willingness to learn and take on new challenges.
Requirements
  • Experience: 1-2 years of customer service experience in a spa or wellness environment.
  • Availability: Minimum 3 days per week commitment required.
  • Skills: Excellent organizational, communication, problem-solving, and computer skills, with a passion for the spa industry and a commitment to delivering exceptional customer service.
What We Offer
  • Competitive Compensation and Benefits: We offer a competitive salary, benefits, and industry-leading commission opportunities for club employees.
  • Complimentary Club Membership: Enjoy access to our state-of-the-art facilities and services, including personal training, Pilates, spa, and shop.
  • Perks and Incentives: Take advantage of our products and services, including personal training, Pilates, spa, and shop, and enjoy perks and incentives with our partners.