Director of Connected Services North America
1 day ago
PACCAR, a Fortune 500 company, is seeking a highly skilled Director of Connected Services North America to join its team. As a global leader in the commercial vehicle, financial, and customer service fields, PACCAR is revolutionizing the vehicle ownership experience with innovative services delivered to connected-enabled vehicles.
Key Responsibilities
The successful candidate will be responsible for driving customer account activations, subscription renewals, and conversion rates. They will manage services portfolios and customer journeys, drive customer value and monetization opportunities, and develop go-to-market strategies, value propositions, and launch tactics. Additionally, they will develop the Marketing and Sales organization, engage in market analysis to develop competitive positioning, and work with global cross-functional marketing teams to support regional plans and track progress.
Requirements
The ideal candidate will have 10-15 years of related experience, including international exposure and B2B Connected Services Connected & Automated Services. They will have knowledge of the principles of business management and processes of transport companies and dealerships, as well as knowledge of and experience in the field of Connected Services. Proven leadership, analytical, and business development skills are essential, along with excellent analytical and interpersonal skills and proven presentation and influencing ability.
Benefits
As a U.S. PACCAR employee, the successful candidate will have access to a full range of benefit options, including a 401k with up to a 5% company match, a fully funded pension plan, comprehensive paid time off, tuition reimbursement, medical, dental, and vision plans, flexible spending accounts, and paid short- and long-term disability programs.
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