Director of Sales and Marketing for Complex Operations

1 week ago


Rocky Mount, North Carolina, United States StepStone Hospitality Inc. Full time
Position Overview

StepStone Hospitality Inc. is seeking a highly skilled and motivated Complex Director of Sales and Marketing to lead our sales initiatives across multiple properties. This hybrid role requires a candidate with exceptional organizational and communication abilities, along with a proven track record in hospitality sales.

Key Responsibilities

The Complex Director of Sales and Marketing will be responsible for:

  • Identifying and pursuing new business opportunities while nurturing existing client relationships to achieve and surpass revenue targets through various outreach methods including calls, emails, and in-person meetings.
  • Securing new group and catering contracts.
  • Managing and guiding a sales team to meet individual and collective sales objectives.
  • Communicating effectively with ownership and formulating strategic action plans as necessary.
  • Regularly developing and promoting group and catering packages, while supporting marketing efforts.
  • Implementing and managing digital marketing and social media strategies.
  • Overseeing the planning and execution of events as required.
  • Collaborating directly with clients to create Banquet Event Orders that align with their objectives.
  • Assisting in various capacities as directed by senior management.
  • Documenting all sales activities within the designated sales software.
  • Utilizing reservation systems effectively to manage group bookings.
  • Providing weekend office coverage as needed.
Qualifications

The ideal candidate will possess:

  • A minimum of 2 years of experience in hotel sales.
  • Proficiency in Microsoft Office Suite and web browsers.
  • Strong organizational skills and attention to detail.
  • The ability to work autonomously.
  • Demonstrated initiative, resilience, and analytical capabilities.
  • Excellent verbal and written communication skills.
  • A professional demeanor and ethical approach to business.
  • A passion for customer service and teamwork.
  • Availability to meet with clients, including potential weekend engagements.
  • Fluency in English, with strong grammar and communication skills.

StepStone Hospitality Inc. is an equal opportunity employer.



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