Administrative Support Specialist

1 week ago


Westland, Michigan, United States Bobby Branch - State Farm Agent Full time

Bobby Branch - State Farm Agent: Part-Time Administrative Support

Position Type: Part-Time

Compensation:
  • $15 per hour
  • Health insurance benefits

Work Schedule:
  • Monday, Wednesday, Friday (off Tuesday and Thursday)
  • Hours: 9am – 5pm

Key Responsibilities:
  • Manage incoming phone calls and direct them appropriately
  • Oversee customer renewal processes
  • Assist clients with inquiries regarding billing and payments
  • Organize and digitize paperwork
  • Maintain office cleanliness and organization
  • Provide payroll support
  • Conduct phone interviews for sales and service roles
  • Handle incoming and outgoing mail
  • Schedule appointments efficiently
  • Engage in telemarketing efforts with current and past clients
  • Promote additional services to existing customers
  • Take notes and create actionable tasks
  • Manage cash transactions
  • Prepare weekly customer service and activity reports for management

Qualifications:
  • Must have reliable transportation
  • Proficient in computer applications
  • Background in customer service and problem resolution
  • Ability to work independently as well as collaboratively
  • Self-motivated and proactive
  • Positive attitude and optimistic outlook are essential
  • Potential for career advancement

Licensing Requirements:
  • Property and Casualty License is necessary
  • The agency will cover the cost of licensing materials

The Bobby Branch Agency is committed to fostering a diverse and inclusive workplace.

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