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Administrative Support Specialist

2 months ago

Westland, Michigan, United States Bobby Branch - State Farm Agent Full time
Job Overview

Bobby Branch - State Farm Agent is seeking a dedicated Agent's Executive Assistant to provide essential administrative support in a dynamic office environment.

Position Details

Part-Time Role:
Compensation: $15 per hour
Benefits: Health insurance

Work Schedule

Days: Monday, Wednesday, Friday
Hours: 9 AM - 5 PM

Key Responsibilities
  • Manage incoming phone calls and direct them appropriately
  • Oversee customer renewal processes
  • Assist clients with billing inquiries and payment issues
  • Handle document scanning and organization
  • Maintain office cleanliness and organization
  • Support payroll functions
  • Conduct phone interviews for sales and service roles
  • Manage mail and correspondence
  • Schedule appointments efficiently
  • Engage in telemarketing efforts with existing and past clients
  • Promote additional services to current customers
  • Document meeting notes and create task lists
  • Handle monetary transactions
  • Prepare weekly customer service and activity reports for management
Qualifications

Candidates should possess:
- Reliable transportation
- Proficient computer skills
- Experience in customer service and effective problem-solving
- Ability to work independently as well as collaboratively
- A proactive and self-motivated attitude
- A positive and optimistic outlook

Licensing Requirements

Applicants must hold a Property and Casualty License, with materials provided by the agency.

The Bobby Branch Agency is committed to equal employment opportunities.