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Administrative Support Specialist

2 months ago

Westland, Michigan, United States Bobby Branch - State Farm Agent Full time

Bobby Branch - State Farm Agent Part-Time Administrative Support

Position Type:

  • $15 per hour
  • Health insurance benefits

  • Work Schedule: Monday, Wednesday, Friday (off Thursday and Tuesday)

  • Hours: 9am – 5pm

Key Responsibilities:

  • Managing and directing incoming phone calls
  • Overseeing customer renewal processes
  • Assisting clients with billing inquiries and payment issues
  • Organizing and digitizing paperwork
  • Maintaining office cleanliness and organization
  • Supporting payroll functions
  • Conducting phone interviews for sales and service roles
  • Handling incoming and outgoing mail
  • Coordinating appointments
  • Engaging in telemarketing with current and past clients
  • Promoting additional services to existing customers
  • Taking notes and creating task lists
  • Managing cash transactions
  • Compiling weekly customer service and activity reports for management
Qualifications:

  • Reliable means of transportation
  • Proficient computer skills
  • Background in customer service and effective problem-solving
  • Ability to work independently as well as collaboratively
  • Self-motivated and proactive
  • Positive attitude and optimistic outlook are essential
  • Potential for career advancement
Licensing Requirements:

  • Property and Casualty License is mandatory
  • Agent will cover the cost of training materials
The Bobby Branch Agency is committed to providing equal employment opportunities.