Administrative Support Specialist

2 months ago


Westland, Michigan, United States Bobby Branch - State Farm Agent Full time
Job Overview

Bobby Branch - State Farm Agent is seeking a dedicated Agent's Executive Assistant to provide essential administrative support in a dynamic office environment.

Position Details

Part-Time Role:
$15 per hour
Health insurance available

Work Schedule

Monday, Wednesday, Friday (off on Tuesday and Thursday)
Hours: 9 AM - 5 PM

Key Responsibilities
  • Manage incoming phone calls and direct them appropriately
  • Assist customers with renewals and inquiries regarding billing and payments
  • Organize and digitize paperwork
  • Maintain office cleanliness and organization
  • Support payroll processes
  • Conduct phone interviews for sales and service roles
  • Handle mail and correspondence
  • Schedule appointments efficiently
  • Engage in telemarketing efforts with existing and past clients
  • Promote additional services to current customers
  • Document meeting notes and create actionable tasks
  • Manage financial transactions
  • Compile weekly reports on customer service and activities for management review
Qualifications
  • Reliable transportation is essential
  • Proficient computer skills
  • Background in customer service with strong problem-solving abilities
  • Ability to work independently as well as collaboratively
  • Self-motivated with a positive outlook
  • Opportunities for advancement available
Licensing Requirements

Property and Casualty License: Required, with materials provided by the agent.

The Bobby Branch Agency is committed to equal employment opportunities for all candidates.



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