Front Desk Coordinator

2 months ago


Fayetteville, Arkansas, United States Medical Associates of NWA Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Medical Associates of Northwest Arkansas. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.

Responsibilities
  • Manage Patient Encounters: Verify and update patient contact information, deliver charts to designated locations, and ensure accurate and timely processing of patient records.
  • Answer Incoming Calls: Respond to patient inquiries, schedule appointments, and follow up with no-show appointments as needed.
  • Communicate Effectively: Relay messages to healthcare providers, collect copays and balances, and maintain accurate log sheets.
  • Perform Administrative Tasks: Balance cash and credit transactions, maintain a clean and organized workspace, and perform other related duties as assigned.
Requirements
  • Education: High school diploma or equivalent required.
About Us

Medical Associates of Northwest Arkansas is a leading healthcare provider in the region, dedicated to delivering high-quality, patient-centered care. Our team is committed to excellence and is passionate about making a positive impact in our community.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and profit sharing. Our team members also enjoy a range of perks, including paid time off, holidays, and opportunities for professional growth and development.

At Medical Associates of Northwest Arkansas, we are an equal opportunity employer and welcome applications from qualified candidates who share our commitment to excellence and patient care.



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