Experienced Retail Operations Leader

2 weeks ago


Des Moines, Iowa, United States CBD Kratom Full time

About CBD Kratom: CBD Kratom is a leading name in the cannabis industry, dedicated to fostering an inclusive and diverse workplace. We believe in empowering individuals from various backgrounds, creating a collaborative environment that promotes growth and innovation.

Position Overview: We are on the lookout for a seasoned Retail Operations Leader to spearhead our network of cannabis dispensaries nationwide. In this influential role, you will be the embodiment of our brand, responsible for enhancing customer experiences while ensuring operational excellence across multiple sites.

Key Responsibilities:

  • Leadership: Inspire and motivate your team, setting a standard for accountability and performance.
  • Results-Driven: Utilize your expertise in sales to coach your team, maximizing business opportunities and driving key performance metrics.
  • Continuous Improvement: Foster a culture of learning and development, encouraging your team to expand their knowledge of cannabis and kratom.
  • Team Development: Set clear, achievable goals for your team, providing ongoing coaching and celebrating successes to enhance engagement.
  • Operational Tasks: Engage in physical activities such as lifting merchandise and maintaining store cleanliness, ensuring a welcoming environment for customers.

Candidate Profile:

  • Proven ability to meet and exceed sales targets while guiding team members to achieve their potential.
  • A customer-focused leader who enjoys assisting clients in selecting the right products based on their needs.
  • Willingness to work flexible hours, including evenings and weekends, to meet customer demands.
  • A genuine passion for our products and commitment to our company culture.

Why Join Us: At CBD Kratom, we are committed to our team members' well-being. We value diversity and welcome different perspectives, striving to create a culture of growth and acceptance. As a rapidly expanding company, we offer numerous opportunities for professional development and career advancement.

Benefits Include:

  • Bonus Eligibility
  • Paid Vacation
  • Comprehensive Medical, Vision, and Dental Insurance
  • Short-Term Disability and Life Insurance
  • 401(k) with Company Match
  • Paid Parental Leave
  • Up to 50% team member discounts and new product samples

CBD Kratom is an equal opportunity employer, welcoming candidates from all backgrounds and cultures.



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