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Retail Operations Supervisor

2 months ago

Des Moines, Iowa, United States CBD Kratom Full time

About Us: CBD Kratom is a leading name in the cannabis industry, dedicated to fostering a diverse and inclusive workplace. We prioritize the growth and development of our team members, embracing various backgrounds and perspectives.

Role Overview: As a Retail Operations Supervisor, you will manage the daily activities of the store, ensuring smooth operations and exceptional customer service. Your leadership will inspire our Sales Associates, known as Doyens, to excel in their roles and provide knowledgeable assistance to our customers.

Key Responsibilities:

  • Leadership: Motivate and inspire your team, serving as a role model and holding associates accountable to high standards.
  • Sales Expertise: Drive sales performance and coach your team to maximize business opportunities, ensuring every customer receives personalized service.
  • Continuous Learning: Promote a culture of ongoing education, encouraging your team to expand their knowledge of cannabis and kratom products.
  • Team Development: Set clear, achievable goals for your team, providing real-time feedback and celebrating successes to enhance engagement.
  • Operational Tasks: Perform routine tasks such as lifting merchandise, maintaining store displays, and ensuring cleanliness throughout the store.

About You:

  • You have experience leading teams in a retail environment.
  • You are passionate about driving success for yourself and your team.
  • You are flexible and available to work during peak hours, including evenings and weekends.
  • You share our enthusiasm for our products and company culture.
  • You are at least 18 years old.

Why Join Us: We are a values-driven organization that genuinely cares for our employees. We offer a supportive culture that encourages growth, innovation, and acceptance. With numerous opportunities for career advancement, you can thrive in a fast-growing company.

Benefits: Enjoy competitive health benefits, including vision and dental coverage, a 401(k) plan with company matching, and generous discounts on products.

Diversity Commitment: CBD Kratom is an equal opportunity employer, welcoming candidates from all backgrounds and cultures.