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Retail Team Leader

2 months ago

Des Moines, Iowa, United States Foot Locker Full time

Retail Team Leader

Overview

As a Retail Team Leader, you thrive in an environment where you can inspire and guide your team to enhance the in-store Customer Experience. You are prepared to take charge of various aspects of the customer journey, including store operations, training, team management, visual merchandising, and safeguarding assets. In the absence of the Store Manager, you will take on all managerial responsibilities. Your success will be evaluated based on your ability to drive sales and achieve profit objectives for your store.

About Us

Our global portfolio of brands is dedicated to inspiring and empowering youth culture. We are passionately committed to fueling a shared love for self-expression, creating unparalleled experiences at the core of the sports and sneaker communities through the strength of our people. If you aspire to be part of something larger than life, you have found the right opportunity.

Key Responsibilities

  • Motivating and coaching your team to achieve sales targets while delivering outstanding customer service.
  • Ensuring exceptional customer satisfaction by being well-versed in all products and collaborating with colleagues to provide top-notch sales assistance.
  • Meeting sales, customer experience, merchandising, visual, and operational standards.
  • Serving as a liaison between customers, sales associates, and store leadership.
  • Demonstrating product knowledge and staying updated on trends to meet customer needs.
  • Maintaining awareness of all product information and upcoming trends.
  • Fostering a positive and inclusive workplace culture.

Qualifications

  • Proven leadership skills with a minimum of 1 year of experience in a customer-focused sales environment.
  • Confident in engaging with customers to provide an elevated shopping experience.
  • Driven to achieve exceptional results through enthusiasm for customer interaction and athletic products.
  • Adaptable and resourceful in responding to the dynamic demands of a fast-paced retail environment.
  • Proactive in completing tasks and activities with minimal supervision.
  • Strong analytical and mathematical abilities, including problem-solving and financial analysis.
  • Exemplary ethics, values, integrity, and trustworthiness.
  • Flexible availability, including evenings, weekends, and holidays.