Store Operations Leader

1 week ago


Springfield, Illinois, United States Bath & Body Works Full time

Career Advancement | Flexible Pay Options | Educational Benefits | Engaging Work Environment | Generous Discounts

At Bath & Body Works, we celebrate diversity and are dedicated to fostering an inclusive atmosphere that enhances the shopping experience for our customers. Our commitment to recruiting, nurturing, and promoting diverse talent reflects the communities we serve. We strive to positively impact our surroundings and the planet, believing that happiness flourishes when everyone has access to what brings them joy.

As a pivotal member of our leadership team, Store Managers are essential in driving retail success and customer satisfaction. In this role, you will have the chance to cultivate exceptional team members, ensure outstanding customer interactions, and contribute to overall business growth.

Key Responsibilities

Recruit, mentor, and motivate top-tier talent, including the leadership team.Provide training and coaching to enhance the skills and sales capabilities of all team members.Lead and manage high-performance teams effectively and equitably.Establish and uphold clear expectations and accountability for all associates.Foster a loyal customer base through engagement and effective communication.Achieve payroll objectives by ensuring optimal sales floor coverage and maintaining a focus on sales.Implement and maintain merchandising strategies to maximize business performance.Ensure a consistent emphasis on delivering memorable customer experiences.Execute company sales strategies.Collaborate with sales leadership to develop action plans that enhance results and operational efficiency.Adhere to company policies and procedures.Integrate asset protection and safety protocols into daily operations.

Qualifications

Demonstrated experience in delivering exceptional customer service, preferably in a retail setting.Minimum of 2 years of experience managing teams in a customer-centric environment with a proven record of success.Enthusiasm for attracting, developing, and retaining diverse and dynamic teams.

Education

High School Diploma or GED equivalent.

Core Competencies

Lead with Curiosity & HumilityBuild High-Performing Teams for Today & TomorrowInfluence & Inspire with Vision & PurposeObserve, Engage & ConnectStrive for Operational ExcellenceDeliver Business Results

Benefits

Bath & Body Works values its associates as the core of our business. We proudly offer benefits that empower you to achieve your goals and enhance your life. Eligible associates can enjoy:

On-demand access to earned wages through DailyPay, allowing you to access your pay as needed.Tuition-free education opportunities in partnership with Guild, offering over 140 programs across more than 30 colleges and universities, along with scholarship options.A 40% discount on merchandise and complimentary products to enhance your experience.Competitive compensation and performance-based bonuses for leadership roles.Comprehensive mental health and wellness support for all associates, along with robust health, dental, vision, and life insurance options for full-time employees.Paid time off and additional family benefits, including paid maternity and parental leave.

For more information, please refer to our website.

The above statements aim to outline the general nature and level of work performed by individuals in this role. They are not exhaustive of all responsibilities, duties, and skills required.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status. We comply with all laws regarding nondiscriminatory employment practices and are committed to providing reasonable accommodations for associates and applicants with disabilities.

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