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Store Operations Leader

2 months ago

Springfield, Illinois, United States Bath & Body Works Full time

Career Advancement | Flexible Pay Options | Educational Benefits | Engaging Work Environment | Generous Discounts

At Bath & Body Works, we embrace diversity and strive to cultivate an inclusive atmosphere that enhances the shopping experience for our customers. Our commitment to fostering a diverse workforce reflects the communities we serve, and we believe in making a positive impact on both our surroundings and the lives of our associates.

As a pivotal member of our leadership team, you will be instrumental in shaping the customer experience and developing a team of exceptional associates. In the role of Store Manager, you will have the chance to nurture talent, deliver outstanding service, and drive business growth.

Key Responsibilities

Recruit, mentor, and retain top talent, including the leadership team within the storeProvide training and coaching to enhance the performance and sales capabilities of all associatesLead and motivate associates to achieve high performance standardsEstablish clear expectations and accountability for all team membersFoster a loyal customer base through engagement and effective communicationManage payroll effectively to ensure optimal sales floor coverageImplement merchandising strategies to enhance product visibility and storytellingFocus on delivering emotionally resonant customer experiencesExecute company sales strategies effectivelyCollaborate with sales leadership to support initiatives that drive resultsUphold company policies and proceduresIntegrate safety and asset protection practices into daily operations

Qualifications

Demonstrated experience in delivering exceptional customer service, preferably in a retail settingMinimum of 2 years of experience managing teams in a customer-centric environment with a track record of successStrong passion for building and developing diverse teams

Education

High School Diploma or equivalent

Core Competencies

Curiosity and Humility in LeadershipBuilding High-Performing TeamsInspiring with Vision and PurposeEngagement and Connection SkillsCommitment to Operational ExcellenceAchieving Business Results

Benefits

At Bath & Body Works, our associates are vital to our success. We proudly offer benefits that empower you to achieve your personal and professional goals. Eligible associates can enjoy:

Access to earned wages through DailyPay, allowing you to manage your pay scheduleTuition-free education opportunities in partnership with Guild, offering access to numerous programs at various colleges40% discount on merchandise and complimentary productsCompetitive compensation and performance-based bonuses for leadership rolesComprehensive mental health and wellness support, along with health, dental, vision, and life insurance options for full-time associatesPaid time off and family benefits, including maternity and parental leave

For further details, please refer to our website.

The above statements are intended to provide a general overview of the role and responsibilities. They are not exhaustive and may be subject to change.

We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status. We are committed to providing reasonable accommodations for associates and applicants with disabilities.

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