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Store Operations Leader

2 months ago

Springfield, Illinois, United States Bath & Body Works Full time

Career Advancement | Flexible Pay Options | Educational Benefits | Engaging Work Environment | Complimentary Products | Generous Discounts

At Bath & Body Works, we embrace diversity and strive to foster an inclusive atmosphere that enhances the shopping experience for our customers. Our commitment to recruiting, nurturing, and promoting a diverse workforce reflects the communities we serve. We aim to positively impact our surroundings and the environment, believing that happiness is accessible to all.

As a leader in our retail environment, you will play a crucial role in guiding our team. Your responsibilities will include developing talented associates, ensuring exceptional customer interactions, and driving business growth.

Key Responsibilities

Recruit, mentor, and retain high-caliber talent, including the leadership team.Provide training and coaching to enhance the performance and sales capabilities of all team members.Lead and motivate associates to achieve high-performance standards.Establish clear expectations and accountability for all team members.Build a loyal customer base through engagement and effective communication.Manage payroll effectively by ensuring optimal sales floor coverage.Implement visual merchandising strategies to enhance product presentation.Focus on delivering memorable customer experiences consistently.Execute company sales strategies effectively.Collaborate with sales leadership to optimize results and ensure operational excellence.Uphold company policies and procedures.Integrate safety and asset protection messages into daily operations.

Qualifications

Demonstrated experience in delivering outstanding customer service, preferably in a retail setting.Minimum of 2 years of experience managing teams in a customer-centric environment with a record of success.Strong passion for attracting and developing diverse teams.

Education

High School Diploma or equivalent.

Core Competencies

Curiosity and Humility in LeadershipBuilding High-Performing TeamsInspiring with Vision and PurposeEngagement and Connection SkillsCommitment to Operational ExcellenceDelivering Business Outcomes

Benefits

At Bath & Body Works, our associates are vital to our success. We are proud to offer benefits that empower you to achieve your goals. Eligible associates can enjoy:

Access to earned wages through DailyPay, allowing flexibility in managing your finances.Tuition-free education through partnerships with numerous colleges and universities, along with scholarship opportunities.A 40% discount on merchandise and complimentary products.Competitive compensation with performance-based bonuses for leadership roles.Comprehensive mental health support and robust health insurance options for full-time associates.Paid time off and family benefits, including maternity and parental leave.

For further details, please refer to our website.

The information provided is intended to outline the general nature and level of work performed by individuals in this role. It is not an exhaustive list of all responsibilities, duties, and skills required.

We are an equal opportunity employer and adhere to all applicable laws regarding non-discriminatory employment practices. We are committed to providing reasonable accommodations for associates and applicants with disabilities.

The application window will remain open until all positions are filled.