Hotel Front Office Coordinator
2 days ago
About the Role: We are seeking a Guest Service Representative to join our team at The Westin Baltimore Washington Airport. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and creating memorable experiences for our guests.
You will be working in a fast-paced environment, interacting with guests, colleagues, and management to ensure seamless delivery of services. Your ability to think critically, problem-solve, and communicate effectively will be essential in this role.
Key Responsibilities: Greet customers immediately with a friendly welcome, assist with arrival and departure from hotel, complete the registration process, and handle guest concerns and issues.
- Promptly answer the telephone, input messages into the computer, and retrieve mail, small packages, and facsimiles for customers as requested.
- Close guest accounts at time of check out, ascertain satisfaction, and negotiate compromise if necessary.
- Field guest complaints, conduct thorough research to develop effective solutions, and negotiate results.
Requirements: High school diploma or equivalent required, and college degree preferred. Hotel experience preferred. Ability to establish and maintain effective working relationships with associates, customers, and patrons.
Benefits: Comprehensive benefit program that offers choices for physical, mental, and financial wellness, including competitive Medical and Dental programs, Vision insurance, Vacation, Sick, and Holiday programs, and pet insurance through the ASPCA.
The estimated salary for this position is $50,000 - $60,000 per year, based on location and industry standards.
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Front Desk Coordinator
1 day ago
Linthicum Heights, Maryland, United States Remington Full timeWe are seeking a skilled Front Desk Coordinator to join our team at Remington. As a key member of our front office, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Greet and communicate cordially with guests, promptly and professionally checking them in and out...
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Front Desk Experience Coordinator
1 day ago
Linthicum Heights, Maryland, United States Embassy Suites Baltimore BWI Full timeAbout UsEmbassy Suites Baltimore BWI offers a unique blend of comfort, convenience, and style in a prime location near the airport. Our team is committed to providing exceptional service and creating memorable experiences for our guests.Job DescriptionThis role is an integral part of our front desk team, where you will play a key role in ensuring the smooth...
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Hotel Operations Leader
2 weeks ago
Linthicum Heights, Maryland, United States Aimbridge Hospitality Full timeAimbridge Hospitality is seeking an exceptional Hotel Operations Leader to join our team. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that guests have an exceptional experience and that our hotel runs smoothly and efficiently.About the RoleWe are looking for a highly...
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Hotel Guest Services Representative
2 days ago
Linthicum Heights, Maryland, United States Remington Full timeWe are looking for an experienced Hotel Guest Services Representative to join our team at Remington. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.About the Role:You will be responsible for greeting and assisting guests, processing payments, and maintaining accurate...
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Hospitality Team Lead Front Desk
2 days ago
Linthicum Heights, Maryland, United States Hyatt Place Baltimore Wash Airport Full timeJob DescriptionThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager, while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay.The ideal candidate will have at least 2 to 3 years of progressive experience in a hotel or a related field, with high school...
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Hotel Front Desk Representative
3 days ago
Capitol Heights, Maryland, United States La Quinta Inn & Suites Full timeJob Title: Hotel Front Desk RepresentativeDescription:We are seeking a highly motivated and friendly Guest Service Representative to join our team at La Quinta Inn & Suites. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable...
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Logistics Coordinator
2 days ago
Linthicum Heights, Maryland, United States HEI Hotels & Resorts Full timeAbout the Role:We are seeking a highly skilled Shuttle Driver to join our team at HEI Hotels & Resorts. As a Shuttle Driver, you will be responsible for ensuring the efficient and friendly transportation of guests to and from the airport terminal or other designated sites.Responsibilities:Comprehend and abide by all traffic regulations while transporting...
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Front Desk Associate
2 days ago
Linthicum Heights, Maryland, United States Westin Baltimore Full timeCompany OverviewThe Westin Baltimore is a 4-star hotel located near the Baltimore Washington International Airport, offering easy access to the city's attractions. Our team is dedicated to providing exceptional service and creating memorable experiences for every guest.
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Nighttime Hospitality Expert
2 days ago
Linthicum Heights, Maryland, United States Concord Hospitality Full timeJob DescriptionThe primary responsibility of a Front Desk Night Auditor is to provide exceptional hospitality services to our guests during the late shift. This includes processing credit card transactions, handling phone calls, verifying hotel room availability, performing check-in and check-out procedures, administering guest payment policies, preparing...
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Marriott Front Desk Specialist
3 days ago
Linthicum Heights, Maryland, United States Marriott Full timeThe estimated salary for this position is around $45,000 per year, depending on location and experience. As a Night Auditor at Marriott Hotels, you'll have the opportunity to work in a fast-paced environment, working closely with other team members to ensure seamless guest experiences.You'll be responsible for accurately processing transactions, resolving...
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Night Auditor Expert
1 day ago
Linthicum Heights, Maryland, United States Marriott Full timeAs a Night Auditor at Marriott Hotels, you will play a vital role in ensuring the accuracy of guest accounts.You will be responsible for monitoring and reconciling any discrepancies in billing, providing exceptional customer service to guests during the overnight shift, handling check-ins and check-outs efficiently, maintaining a clean and organized front...
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Member Engagement Officer
2 days ago
Linthicum Heights, Maryland, United States Zephyr Connects Full timeMember Engagement & SupportWe are seeking a highly organized and detail-focused Membership Coordinator to manage various tasks related to member engagement, event coordination, and member communications.This role involves:Managing OnBoard tasks, including agendas, meeting links, and past meetings;Supporting team projects by updating Meeting Fact Sheets and...
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Membership Coordinator
2 days ago
Linthicum Heights, Maryland, United States Zephyr Connects Full timeAbout UsRemodelers Advantage is a leading provider of education and business management support to remodelers and renovators across the United States and Canada. Our mission is to help professional remodeling contractors improve company performance and quality of life.We are seeking a detail-oriented Membership Coordinator to manage various tasks related to...
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Complimentary Breakfast Coordinator
1 day ago
Linthicum Heights, Maryland, United States Aimbridge Hospitality Full timeAbout the RoleWe are looking for a highly organized and attentive individual to take on the responsibility of serving our guests during breakfast hours. As a Breakfast Attendant, you will be the face of our hotel, and your warm and friendly demeanor will make all the difference in our guests' stay.You will be responsible for setting up the breakfast buffet,...
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Project Coordinator Specialist
4 days ago
Linthicum Heights, Maryland, United States Sparks Group Full timeJob OverviewSparks Group is seeking a highly skilled Project Coordinator Specialist to support their new innovation program. The ideal candidate will have experience in managing multiple projects simultaneously and be able to partner with various departments to achieve the goals of the program.About the RoleManage goals, metrics, and outcomes of the program,...
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Total Rewards Coordinator
2 days ago
Linthicum Heights, Maryland, United States NFM, Inc. Full timeJob SummaryWe are seeking a highly skilled Total Rewards/Administrative Coordinator to join our team at NFM, Inc. This role will provide timely and thorough support for employees' health and welfare benefit plans, ensuring accurate enrollment and compliance.The ideal candidate will have excellent business communication skills, proficiency in MS Excel, Word,...
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Patient Advocacy Coordinator Role
2 weeks ago
Linthicum Heights, Maryland, United States Sparks Group Full timeJob OverviewSparks Group is partnering with a healthcare association to recruit for a Patient Advocacy Coordinator. This role involves implementing patient advocacy strategies, coordinating state advocacy initiatives, and managing relationships with patient advocacy organizations.ResponsibilitiesIdentify opportunities to advance patient advocacy goals and...
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Membership Coordinator Assistant
2 weeks ago
Linthicum Heights, Maryland, United States Zephyr Connects Full timeAdmin Support Specialist OpportunityRemodelers Advantage is seeking a detail-oriented and organized Admin Support Specialist to join our team. As an essential member of our administrative staff, you will be responsible for managing various tasks related to member engagement, event coordination, and communication.This role is ideal for someone who excels in...
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Customer Service Representative
2 weeks ago
Linthicum Heights, Maryland, United States Hyatt Place Baltimore Wash Airport Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Hyatt Place Baltimore Wash Airport.Job SummaryThe Sales Coordinator will assist in obtaining customer satisfaction by performing clerical and administrative duties related to guest and hotel communications. This role will also involve light selling...
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Patient Service Coordinator
2 weeks ago
Linthicum Heights, Maryland, United States Apria Full timeAbout Owens & MinorOwens & Minor is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day.Estimated Salary: $45,000 - $60,000 per yearThe Patient Service...