Member Engagement Officer
2 days ago
Member Engagement & Support
We are seeking a highly organized and detail-focused Membership Coordinator to manage various tasks related to member engagement, event coordination, and member communications.
This role involves:
- Managing OnBoard tasks, including agendas, meeting links, and past meetings;
- Supporting team projects by updating Meeting Fact Sheets and creating agendas;
- Ensuring accuracy in work, with a focus on customer experience;
- Assembling and shipping New Member Kits, Amazon orders, greeting cards, and branded items;
- Tracking and updating membership engagement lists;
- Managing the Member Impact Award process and emails;
- Edit and convert OnBoard documents to PDF;
- Prepare materials for meetings and maintain inventory;
- Coordinate with hosts for interview schedules and prepare meeting agendas;
- Update meeting trackers and checklists;
- Contact members about event registration and follow up on required documents;
- Prepare and ship Meeting Boxes and yearbooks for events;
Required Skills & Qualifications
- 3+ years' experience in an administrative support role;
- Proficiency in office software (MS Suite and Adobe) and the ability to learn new tools quickly;
- Excellent verbal and written communication skills;
- Strong attention to detail;
- Ability to manage multiple tasks simultaneously in a fast-paced environment;
- Superior customer service skills with a focus on customer experience;
Compensation & Benefits
- $45,000-$55,000 salary;
- Health insurance (100% paid by employer);
- PTO;
- 401k with matching;
- End-of-year bonus based on profitability;
- Paid time off the week between Christmas and New Year after 1 year of employment;
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