Front Desk Experience Coordinator
1 day ago
Embassy Suites Baltimore BWI offers a unique blend of comfort, convenience, and style in a prime location near the airport. Our team is committed to providing exceptional service and creating memorable experiences for our guests.
Job DescriptionThis role is an integral part of our front desk team, where you will play a key role in ensuring the smooth operation of our hotel and delivering exceptional customer experiences. If you have a passion for hospitality and enjoy working in a fast-paced environment, we encourage you to apply.
The estimated salary range for this position is $55,000 - $70,000 per year, based on industry standards and location.
Responsibilities- Provide personalized attention to guests, responding to their inquiries and resolving any issues promptly.
- Manage front desk operations, including checking-in guests, handling room assignments, and maintaining accurate records.
- Collaborate with other departments to ensure seamless hotel operations and enhance the overall guest experience.
- Participate in ongoing training and development programs to improve your skills and knowledge.
- Prior experience in a similar role or customer-facing environment.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and multitask effectively.
- Familiarity with Microsoft Office Suite and basic computer skills.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A supportive and dynamic work environment.
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Front Desk Coordinator
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Front Desk Associate
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Reservations and Guest Services Professional
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Membership Coordinator
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