Nighttime Hospitality Expert

3 weeks ago


Linthicum Heights, Maryland, United States Concord Hospitality Full time

Job Description

The primary responsibility of a Front Desk Night Auditor is to provide exceptional hospitality services to our guests during the late shift. This includes processing credit card transactions, handling phone calls, verifying hotel room availability, performing check-in and check-out procedures, administering guest payment policies, preparing folios, maintaining lobby appearance, and being familiar with hotel emergency procedures.

Key Responsibilities:

  • Process credit card transactions and other payments for the day
  • Handle phone calls, transfer reservations, and respond to inquiries
  • Verify hotel room availability and perform check-in and check-out procedures
  • Administer guest payment policies and review daily transactions
  • Maintain lobby appearance and assist with breakfast setup
  • Familiarize yourself with hotel emergency procedures

Benefits of Working with Us

We offer a dynamic work environment where everyone is valued and respected. Our company culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to hire the best associates in the market and provide opportunities for growth and development. Join us and take pride in making a difference in our guests' lives



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