Front Desk Coordinator

1 day ago


Linthicum Heights, Maryland, United States Remington Full time

We are seeking a skilled Front Desk Coordinator to join our team at Remington. As a key member of our front office, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities:
  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
  • Promptly, accurately and efficiently know how and where to post all charges.
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Requirements:
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests

Remuneration: $15-$16 per hour. We offer a competitive salary and benefits package to ensure your financial stability and well-being.



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