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Conference Services Coordinator

2 months ago

Miami, Florida, United States Trump Miami Resort Management LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Conference Services Manager to join our team at Trump Miami Resort Management LLC. As a key member of our events team, you will be responsible for providing exceptional support to our Director of Banquets and ensuring the smooth execution of conferences and events.

Key Responsibilities
  • Provide administrative support to the Director of Banquets, including data entry, correspondence, and report preparation.
  • Assist in the coordination and execution of conferences and events, including setup, logistics, and vendor management.
  • Develop and maintain client relationships, ensuring exceptional customer service and satisfaction.
  • Collaborate with internal teams to ensure seamless event execution, including catering, audiovisual, and accommodations.
  • Prepare and present event reports, forecasts, and other financial documents as required.
  • Assist in the development and implementation of event marketing strategies and promotional materials.
  • Provide training and support to new staff members, ensuring they are equipped to provide exceptional service to clients.
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve event execution and client satisfaction.
Requirements
  • High school graduate or equivalent required; college degree preferred.
  • Two years combined prior catering and supervisory experience preferred.
  • Strong computer skills, including Excel and Word.
  • Excellent communication and interpersonal skills, with ability to work effectively with clients, staff, and vendors.
  • Ability to work under pressure and deal with stressful situations during busy periods.
  • Fluent in English, with strong written and verbal skills.
Working Conditions

This is a full-time position, requiring a flexible schedule and ability to work varied hours, including evenings and weekends. The successful candidate will be required to maintain a neat, clean, and well-groomed appearance, in accordance with company standards.

What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.