Retail Banking Specialist

3 days ago


Rehoboth Beach, Delaware, United States TD Bank Group Full time
Job Description

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Retail Banking Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our banking products and services.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our banking products and services, including personal and commercial banking solutions.
  • Relationship Building: Build and maintain strong relationships with our clients, understanding their financial needs and providing tailored solutions to meet their goals.
  • Business Development: Identify opportunities to cross-sell and upsell our products and services, driving business growth and revenue.
  • Team Collaboration: Work closely with our sales and service teams to ensure seamless delivery of our products and services.

Requirements:

  • Education: High school diploma or equivalent required; 2-year degree preferred.
  • Experience: 2+ years of related experience in customer-facing roles, preferably in the banking or financial services industry.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Knowledge: In-depth knowledge of banking products and services, including personal and commercial banking solutions.

What We Offer:

  • Competitive Compensation: Competitive salary and bonus structure.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance.
  • Work-Life Balance: Flexible work arrangements and paid time off.

About TD Bank Group:

TD Bank Group is one of the world's leading financial institutions, with a presence in Canada, the United States, and around the world. We are committed to delivering exceptional customer experiences and building strong relationships with our clients and communities.



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