Retail Banking Specialist
3 days ago
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team as a Retail Banking Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our banking products and services.
Key Responsibilities:
- Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Product Knowledge: Develop and maintain in-depth knowledge of our banking products and services, including personal and commercial banking solutions.
- Relationship Building: Build and maintain strong relationships with our clients, understanding their financial needs and providing tailored solutions to meet their goals.
- Business Development: Identify opportunities to cross-sell and upsell our products and services, driving business growth and revenue.
- Team Collaboration: Work closely with our sales and service teams to ensure seamless delivery of our products and services.
Requirements:
- Education: High school diploma or equivalent required; 2-year degree preferred.
- Experience: 2+ years of related experience in customer-facing roles, preferably in the banking or financial services industry.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Knowledge: In-depth knowledge of banking products and services, including personal and commercial banking solutions.
What We Offer:
- Competitive Compensation: Competitive salary and bonus structure.
- Opportunities for Growth: Opportunities for career advancement and professional development.
- Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance.
- Work-Life Balance: Flexible work arrangements and paid time off.
About TD Bank Group:
TD Bank Group is one of the world's leading financial institutions, with a presence in Canada, the United States, and around the world. We are committed to delivering exceptional customer experiences and building strong relationships with our clients and communities.
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