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Retail Banking Professional

2 months ago

West Palm Beach, Florida, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused Retail Banking Professional to join our team. As a key member of our financial services team, you will be responsible for building and maintaining strong relationships with our customers, providing personalized financial solutions, and driving sales growth.

Key Responsibilities
  • Customer Engagement: Develop and maintain a deep understanding of our customers' financial needs and goals, and provide tailored solutions to meet their needs.
  • Sales and Cross-Selling: Identify opportunities to sell and cross-sell our products and services to existing and new customers, and achieve sales targets.
  • Product Knowledge: Stay up-to-date on our product offerings and features, and be able to effectively communicate the benefits and value proposition to customers.
  • Relationship Building: Foster strong relationships with customers, colleagues, and business partners to drive business growth and customer satisfaction.
  • Risk Management: Identify and mitigate potential risks associated with customer transactions and activities, and ensure compliance with regulatory requirements.
Requirements
  • Education: Bachelor's degree or equivalent work experience.
  • Experience: 1-2 years of experience in a financial services or sales role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
  • Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS).
Working Conditions
  • Work Environment: Normal office environment with extended viewing of computer screens.
  • Travel: Ability to travel within the affiliate for training and scheduling flexibility.