Spanish Speaking Patient Collections Specialist

4 days ago


Tracy, California, United States Pacific Medical Inc. Full time
Job Summary

Pacific Medical Inc. is seeking a highly skilled Patient Collections Specialist to join our team in Tracy, CA. As a key member of our collections team, you will be responsible for securing payment from patients and guarantors for services provided by our company.

Key Responsibilities
  • Contact patients and guarantors to secure payment for services provided based on an aging report with balances.
  • Follow up with patients when credit card payments are declined.
  • Document all calls and actions taken in the appropriate systems.
  • Confirm and update patient and guarantor insurance and demographic information.
  • Establish payment arrangements with patients and guarantors and follow up on all payment plans.
  • Document patient complaints and disputes and forward them to the appropriate person for follow-up.
Requirements
  • High school graduate or equivalent.
  • Bilingual (Spanish) required.
  • Must type 25-45 words per minute.
Benefits
  • Medical, dental, and vision insurance.
  • ER paid life insurance for employees.
  • Voluntary benefits.
  • Medical FSA and Dependent FSA.
  • HSA.
  • 401k.
  • Financial wellness planning.
Additional Benefits
  • 10 paid holidays per year.
  • Vacation accrual up to a maximum of 40 hours in the first 23 months.
  • Sick accrual up to a maximum of 80 hours annually.

Pacific Medical Inc. offers a competitive hourly rate pay range of $16.00 to $18.00, with the potential for overtime pay and bonuses.



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