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Patient Collections Specialist

2 months ago

Tracy, California, United States Pacific Medical Inc. Full time
Job Summary

Pacific Medical Inc. is seeking a highly skilled Patient Collections Specialist to join our team in Tracy, CA. As a Patient Collections Specialist, you will be responsible for securing payment for services provided to patients and guarantors.

Key Responsibilities
  • Contact patients and guarantors to secure payment for services provided based on an aging report with balances.
  • Contact patients when credit card payments are declined.
  • Follow up with refund requests.
  • Document all calls and actions taken in the appropriate systems.
  • Confirm and update patient and guarantor insurance and demographic information.
  • Establish payment arrangements with patients and guarantors and follow up on all payment plans.
  • Document patient complaints and disputes and forward them to the appropriate person for follow-up.
Requirements
  • High school graduate or equivalent.
  • Bilingual (Spanish) required.
  • Must type 25-45 words per minute.
Benefits
  • Medical, dental, and vision insurance.
  • ER paid life insurance for employees.
  • Voluntary benefits.
  • Medical FSA and Dependent FSA.
  • HSA.
  • 401(k) plan (for employees 21 years or older).
  • Financial wellness planning.
Additional Benefits
  • 10 paid holidays per year.
  • Vacation accrual up to a maximum of 40 hours in the first 23 months.
  • Sick accrual up to a maximum of 80 hours annually.

Pacific Medical Inc. is a distributor of durable medical equipment, specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. We are dedicated to providing excellent service and product technology to our patients and medical networks.