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IS Integration Services Supervisor

2 months ago

Irving, Texas, United States TalentPlug LLC Full time

Overview:

  • IS Integration Services Supervisor
  • The IS Integration Services Supervisor will oversee the execution, support, lifecycle management, and strategic direction for content within the assigned programs.

Key Responsibilities:

  • Oversees and reports daily operations to the Director to ensure efficient and effective functioning of existing integration services and platforms.
  • Accountable for Incident Management, Request Management, Problem Management, Deployment Management, and the management of integration system upgrades and platforms.
  • Leads the deployment of new platforms/products for Integration teams, including necessary migrations to updated systems.
  • Ensures adherence to Integration policies and established procedures, including Change Management protocols.
  • Plans resource allocation and prioritization of the workload for which Integration Support is responsible.
  • Effectively manages a diverse workload across multiple functions.

Essential Qualifications/The Supervisor will assist with the following:

  • IS Integration Services Supervisor
  • Mentor, train, and guide IS associates, while also leading assigned projects and initiatives.
  • Utilize extensive knowledge of healthcare operations, alongside strong communication, problem-solving, critical thinking, and management skills to facilitate the design, development, and deployment of essential systems.
  • Promote continuous process enhancement in the delivery of application services.
  • Stay informed about current and emerging trends in healthcare technology, actively seeking knowledge to remain updated on best practices, application solutions, and services, with a focus on practical and cost-effective innovation.
  • Ensure that responsibilities and projects remain within scope where applicable.

Required Competencies:

  • IS Integration Services Supervisor
  • Experience in the healthcare sector is mandatory.

Educational & Certification Requirements:

  • A Bachelor's Degree is required.