Lead IT Support Specialist

2 weeks ago


New York, New York, United States Bensinger Technology Full time

Bensinger Technology is seeking skilled IT Support Specialists to enhance our team. We provide a range of IT and cybersecurity solutions to businesses in New York City. Our services encompass thorough implementation, ongoing maintenance, and dedicated support.

We are in search of proficient IT Support Specialists who can thrive in a hybrid work environment, balancing remote and on-site responsibilities to address technical challenges. If you share our commitment to exceptional client service, we encourage you to consider this opportunity.

Key Qualifications:

  • Minimum of 2-3 years in technical support or help desk positions
  • Experience with Windows and some Mac operating systems
  • Proficiency in Microsoft 365
  • Familiarity with Microsoft Intune and Azure
  • Knowledge of remote support tools (e.g., LogMeIn, TeamViewer)
  • Expertise in network setup and configuration
  • Experience with virtual workstations

Essential Attributes for Success:

  • Outstanding client service abilities
  • Strong communication skills
  • Eagerness to learn and adapt
  • Detail-oriented and organized approach
  • Capability to manage multiple projects concurrently

The compensation for this role ranges from $70,000 to $95,000 annually, with higher salaries available for exceptional candidates. Employer-subsidized healthcare options are also provided.



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