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Lead IT Support Specialist

2 months ago


New York, New York, United States Mondrian Alpha Full time

Mondrian Alpha is looking for a Senior IT Support Engineer to enhance our dynamic team. This role is crucial as we expand our operations and invest in our technology infrastructure.

The ideal candidate will serve as the main resource for all technical support inquiries, not only in our New York office but also assisting teams globally. This position is designed for a seasoned professional who is comfortable leading End User and Desktop Support initiatives.

While the primary focus is on support, the successful applicant will also engage in international projects, leveraging their extensive experience in crafting technical solutions for intricate challenges. Proficiency in Powershell scripting and automation is essential.

Key technical skills required include:

  • Administration of Intune, Autopilot, Exchange Online, and SharePoint
  • Expertise in Powershell
  • Experience with market data applications, particularly Bloomberg
  • Strong knowledge of TCP/IP and network troubleshooting
  • Hands-on hardware repair and maintenance experience